Adult Daycare Manager

El Paso, TX – :  – Full‑Time/Regular

Bienvivir All‑Inclusive Senior Health (“Bienvivir”) is a community‑based, patient‑centered, comprehensive health care delivery system that advocates and promotes quality of life, optimum independence, dignity, and choices in a nurturing environment for frail seniors. Since 1987, Bienvivir has served the frail seniors of El Paso, Texas through the Program of All‑Inclusive Care for the Elderly (“PACE”). PACE is a unique managed care benefit for frail seniors (referred to as participants) age 55 and older who are certified by the state as needing nursing home level care and who reside in a PACE service area.

PACE programs coordinate and provide comprehensive medical and support services so that participants can remain independent and stay in their homes for as long as safely possible.

• We pay 100% of the MEDICAL monthly premiums for Employee Only coverage.
• We pay 100% of the DENTAL monthly premiums for Employee Only coverage.
• We provide an affordable VISION monthly premium for Employee + Family coverage.
• We pay 100% of BASIC LIFE for a benefit amount of $10,000.
• We offer safe harbor matching contributions for the 403(B) RETIREMENT SAVINGS account.
• We offer up to fifteen (15) days of PAID TIME OFF based on paid hours per pay period.
• We offer eleven (11) company‑observed PAID HOLIDAYS.
• We offer education and TUITION REIMBURSEMENT.
• We offer MILEAGE REIMBURSEMENT.

Under the supervision of the PACE Center Director, the Adult Daycare Manager is responsible for the management, operations, and supervision of the Adult Daycare Unit (SCU), laundry and escort operations. This includes the coordination and implementation of personal care and recreational activities as defined in the participant’s Plan of Care and as required by State regulations. The Adult Daycare Manager collaborates with other Center supervisors and the Interdisciplinary Team (IDT) to ensure that personal care and recreational services are provided in a safe, consistent manner that considers the individual participant’s preferences and is designed to support and augment the individual’s functional abilities.

• Responsible for the management and supervision of all Adult Daycare, recreational and SCU operations to ensure optimal customer service and care, staff productivity, efficiency and safety.
• Ensures appropriate staffing ratios for all Daycare and SCU activities including, but not limited to, personal care, recreation, meals, and escort services.
• Coordinates with the PACE Center Director to ensure safe and appropriate integration of service delivery components with activities in the Daycare.
• Ensures timely distribution of morning snacks, noon meals and afternoon snacks to participants.
• Monitors participant attendance and alerts other departments of deviations from scheduled attendance.
• Communicates participant concerns and changes in condition to the Interdisciplinary Team as needed and provides appropriate follow up.
• Responsible for department staffing to include the management of PTO schedules and any long‑term absences, ensuring there is adequate personnel coverage at all times. Responsible for Time Force verification and submission as per required schedule.
• Takes appropriate actions to resolve participant issues in the Daycare, involving appropriate supervisors as necessary, to include incidents and emergencies and required documentation, as well as follow‑up with appropriate disciplines, participants and family members.
• Oversees the monitoring and coordination of arrival and departure of participants to the Daycare.
• Monitors and coordinates Appointment Escorts and provides guidance regarding reported concerns that arise off site during appointments.
• Ensures compliance with Federal, State and local regulations and requirements pertaining to Adult Daycare Standards.
• In coordination with the QA/PI Coordinator and counterpart Adult Daycare Managers, develops measurable quality improvement goals and objectives with appropriate performance thresholds. Tracks and reports progress/achievement of departmental QA/PI goals as required.
• Facilitates monthly department meetings and…