Quality Coordinator: ISO 9001 & Continuous Improvement

Location and Compensation

• Location:
  
  44 Butterfield Trail Boulevard, El Paso, TX, 79906, United States
• Pay: $21.00–$24.00 per hour
• Job Category:
  Quality Control
• Employee Type:
  Non‑Exempt
• Manage Others:
  No

The Quality Coordinator will ensure customers are fully satisfied with Lake City Plating’s service through maintaining all aspects of the ISO 9001 Quality Management System. This position identifies and leads opportunities for continuous improvement using appropriate quality processes.

Develop and maintain the company’s system for effectively and efficiently documenting, storing, analyzing, and utilizing the company’s quality and safety processes, data, and metrics.

• Develop and/or enhance current databases for customer complaints & corrective/preventative actions, internal & external rework, and quality metrics.
• Record, analyze, and distribute statistical information.
• Set up and maintain controls and documentation procedures.
• Assist in revising and maintaining calibration files, RMA data, PPAPs, revision level changes, etc.
• Ensure that documentation needs for ISO certification are met.

Create documents, presentations, signs, and other communication tools to inform, educate, and guide employees about safety and quality expectations, policies, standards, and processes.

• Develop easy‑to‑comprehend, visually appealing materials.
• Help design training materials.

• Understand the 5S principles and help educate and support 5S training throughout both facilities.
• Assist in the development of company’s quality procedures, standards, and specifications.
• Determine training needs and assist in maintaining a database to capture.
• Participate in continuous improvement activities.
• Work with operating staff to establish procedures, standards, systems.
• Investigate and set standards for quality/health and safety.
• Function as a catalyst for positive change and improvement in performance/quality.
• Review customer requirements and ensure that they are met.
• Set standards for quality as well as health and safety.
• Define quality procedures in conjunction with operating staff.

• Leadership, Communication, Problem Solving / Analysis.
• Technical Capacity, Customer Focus, Collaborative.
• Safety Focused, Detail Oriented, Organizational Skills.

This role has no supervisory responsibilities.

This job operates in an office and manufacturing environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The performance of this position requires exposure to a typical manufacturing area that requires the use of personal protective equipment such as safety glasses, appropriate closed‑toe shoes, and other PPE as needed. The noise level is moderate.

The role requires standing, walking, and sitting. Occasionally it requires climbing, stooping, kneeling, or bending. The Quality Coordinator must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This is a full‑time position. Days and typical hours are primarily Monday through Friday, 7 am to 4 pm.

Some travel may be expected for this position.

• College degree or equivalent experience.
• Excellent computer skills – Excel, Word, PowerPoint.
• Great interpersonal and communication skills – written and verbal.
• Comfortable working in a high‑energy, results‑focused environment.
• Willingness to be hands‑on.
• Strong desire to learn.

• College degree in one of the STEM areas.
• Experience in a manufacturing company, especially with quality and/or EHS.
• Statistical training.

Ability to speak, read and write in Spanish is a plus.

As assigned.