QA Coordinator

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a QA Specialist to join our People Assurance team. This position is
Remote and provides a fantastic opportunity to grow a versatile career in Quality Assurance.

Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Catalyst inspires and engages work forces with highly creative, custom-branded, asset protection communication programs tailor-made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people.

Intertek Wisetail provides a custom branded training and communication platform built to engage today’s workforce with a complete learning management system, giving customers the tools to grow their passionate workforce. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide.

Our

Purpose:

Bringing quality, safety, and sustainability to life.

The QA Coordinator is responsible for assuring the quality of our food safety, workplace safety and human resources courseware. This role helps to drive continuous improvement in our processes, documentation, and products and works collaboratively across the team.

The base wage or salary range for this position is $41,000 - $48,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

• Review all courseware prior to delivery for any production related errors.
• Ensure grammar and spelling are correct.
• Ensure that the images, text, videos and audio files are in the correct places.
• Ensure translated materials are accurate between the text and audio.
• Ensure courses look and sound consistent and professional.
• Ensure each course registers an accurate training record in the Alchemy Platforms.
• Write effective and concise bug tickets describing any issues discovered.
• Manage ongoing deadlines and tasks efficiently.
• Research and develop informational PowerPoint presentations on competitors to share with internal stakeholders.
• Able to fill in for the Quality Assurance Specialist for PTO and absences if needed.
• Site and translation glossary maintenance as needed.
• Other duties as assigned.

• Some college education or equivalent work experience
• Good analytical and problem-solving skills
• Experience with desktop computer environments
• Ability to communicate positively and professionally with all internal and external stakeholders
• Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
• Must…