Quality Manager II

Candidates must be willing to participate in at least one in- person interview.

This role oversees facility quality functions and manages a team of quality inspectors to ensure compliance with DISH's manufacturing standards. The position involves utilizing statistical sampling, advanced quality assurance engineering tools, and data analysis to validate hardware streams prior to customer distribution. Key focus areas include resolving unresolved issues, leading root cause investigations, optimizing workflow efficiency, and driving continuous process improvements across cross- functional teams.

• Direct daily quality inspection workflows, establish work procedures, and optimize departmental operational efficiency
• Investigate root causes of complex operational issues, analyze error trends, and manage Corrective Action Requests (CARs) to resolve discrepancies
• Define quality processes in collaboration with manufacturing personnel while applying ANSI sampling procedures and attribute inspection tables
• Collect and analyze performance metrics to evaluate group performance against established key performance indicators (KPIs)
• Partner with supply chain teams to set supplier quality performance criteria, monitor vendor performance, and conduct supplier facility visits
• Leverage AI quality management tools and data analytics platforms to automate defect trend detection and enhance predictive quality control processes

• Expertise in Statistical Process Control (SPC), Design of Experiments (DOE), Six Sigma, DMAIC, and Lean Manufacturing principles
• Advanced proficiency in 8D root cause analysis and quality tools including 5 Whys, Fishbone diagrams, and FMEA
• Strong capability in managing Non-Conforming Material Management (NCMM), Material Review Board (MRB), and Corrective Action processes
• Deep working knowledge of IPC standards and ISO-9001:2015 quality management systems
• Demonstrated ability to apply mathematical concepts, statistical inference, and multi-variable analysis to solve operational quality problems
• AI literacy and application skills to streamline data analysis, technical documentation authoring, and quality reporting

• Minimum Education: Bachelor of Science (B.S.) in Engineering or a related technical discipline
• Minimum Experience: 7+ years of relevant quality engineering or quality management experience
• Required Technical
  
  Skills:
  
  Must have at least 7 years of experience with:
• Statistical Process Control (SPC), DOE, DMAIC, and Lean Manufacturing frameworks
• ISO-9001:2015 systems, IPC standards, and ANSI sampling procedures
• Root cause analysis methodologies including 8D, 5 Whys, Fishbone diagrams, and FMEA

Visa sponsorship not available for this position

Compensation: $87,000.00/Year - $/Year

Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes team members dedicated to the success of our organization.

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here:
Echo Star Benefits

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and…