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General Manager

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: Shack Wings & Brews
Full Time position
Listed on 2026-02-09
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Catering, Cook & Chef, Server/Wait Staff
Job Description & How to Apply Below

Benefits

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Be part of the leading team who are motivated, energetic, and are excited to coach teams to success. At The Shack we treat employees like family providing a fun and exciting environment. We believe the success of our restaurant reflects the motivative, energetic and outstanding leadership of our managers. In addition, we offer a great monthly bonus program, Vision, Dental, Health benefits and competitive salary.

Are you ready to be a part of our Management Team?!

Company Overview

"Satisfying Guests with Savory Wings in a Family, Friendly Atmosphere is our Passion." The Shack Restaurants takes pride in being a locally owned business providing the Best Wings in our city since 2009! The Shack is not only known for the best wings in town but also for our delicious made from scratch menu items like burgers, appetizers, salads, and more.

We offer a great atmosphere with sports, live music venues accompanied with great cocktails, and a great selection of beers.

Job Summary

To direct the operations of the restaurant by planning, organizing, training, and leading restaurant staff to achieve necessary goals and objectives. To maintain and control costs, sales, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. You are to assist the District Manager in meeting the overall goals required by the organization.

Responsibilities
  • Promote, work, and act in a manner consistent with the mission of THE SHACK RESTAURANTS, “Satisfying Guests with Savory Wings in a Family, Friendly Atmosphere is our Passion.”
  • Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
  • Monitor and maintain compliance with health and fire regulations regarding food preparation and serving and building maintenance.
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintain food and equipment inventories and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
  • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Organize and direct worker…
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