Retail Assistant Store Manager

$13.00 to $17.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Best working hours: most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees from the second day of employment; withdraw up to 50% of wages earned, up to seven times each payroll cycle.
• Unlimited commission above hourly base rate.
• Vacation: one week paid after 6 months, additional week after 1 year, two weeks thereafter, 120 hours after 5 years.
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary (years 2–5), 24 hours after 5 years.
• Employee discounts available from first active day.
• Tuition Reimbursement up to $2,000 per year for full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in 401k after six months of employment.
• Access to First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for the day‑to‑day operations of the store, promoting a positive and productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction.

• Facilitate a customer‑centric environment by engaging customers and rapidly addressing issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate store financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the quality and integrity of all loans issued.
• Complete assigned tasks and training for self‑development.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be able to perform duties for extended periods and meet physical requirements (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Must be able to lift/carry up to 50 pounds.
• Demonstrated supervisory ability.
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer outside the building or retrieve products from exterior storage.
• Minimum age: 18 years old.
• High School Diploma, GED or equivalent experience.
• Must be able to work in multiple locations as needed.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Will work 40+ hours per week; hours based on business needs.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi‑task in a fast‑paced, dynamic environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

Commission Plan Information:
Assistant Store Managers have the potential to earn 2–8% commission based on gross profit and personal performance. Details are provided during the interview process.

Note:

This description does not constitute a comprehensive list. Management may assign or reassign duties and responsibilities at any…