Retail Store Management Trainee

Position:
Retail Store Management Trainee - 2412

We are seeking a Store Manager Trainee to join our team. This role is designed for external retail assistant managers and store managers interested in a fast-tracking path into Store Management. A minimum of 1 year retail management experience is required. Pay rate: $13.00 to $22.40 per hour.

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment. The role includes analyzing store financial statements to ensure financial goals are met, supporting asset protection, promoting the business, and targeting new customer acquisitions. Employees work with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. The position offers an hourly wage plus potential commission and bonuses based on store performance, location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection through inventory control and safe procedures for loans and merchandise.
• Administer store processes including inventory, loan management, merchandising, store presentation, and reporting.
• Evaluate financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees to ensure understanding of the store’s mission and objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds and perform physical duties as required.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• Minimum Age: 18 years old;
  High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as needed and to work a flexible retail schedule including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week; hours are not guaranteed and vary by business needs.
• Computer literate and able to use POS systems and standard office equipment.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Cash handling experience required; ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

• Comprehensive Medical, Dental, Vision, Life, and other voluntary options (eligibility required).
• Standard operating hours: most stores open 9AM–6PM; some locations closed on Sundays.
• Earned Wage Access program available after 2nd day of employment (withdraw up to 50% of wages up to seven times per payroll cycle).
• Unlimited commission potential above hourly base rate; commission plan details provided during interview.
• Vacation: paid leave after six months (one week); after one year, two weeks; additional vacation time with tenure as described in policy.
• Sick/Personal time accrual with tenure, subject to state/local requirements.
• Employee discounts from day one of employment.
• Tuition Reimbursement up to $2,000 per semester for full-time employees meeting program requirements.
• Access to discounts via First Cash Perks and 401(k) program after six months.
• First Cash Pet Insurance access.

The employee commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit of personal performance. Details provided during the interview process.

Equal Opportunity Employer First Cash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other protected characteristic. Reasonable accommodations are provided where required by law.

Payrates will not be below applicable local minimum wage requirements.