GM​/HBC Manager

Job Title

Job Identification 742058

Job Category:
Retail, Store Ops

Locations: 11320 Montwood Dr, El Paso, TX, 79936, US

Apply Before: 08/04/2026, 06:55 AM

Job Schedule:

Full time

Banner:
Albertsons

Union Status:
Non-Union

Purpose:

Exemplifies strong customer service in every aspect of the job. Directs and controls the operation of the Drug (General Merchandise) Department, including supervising and training personnel to achieve sales and profit objectives. Provides feedback and recommendations on operational issues and personnel decisions to the Store Director and Division management.

Duties and Responsibilities:

• Champions Company and Division customer service programs to meet or exceed division customer service goals.
• Responsible for total store operations in the absence of the Store Director.
• Plans, organizes and directs day-to-day operations of the Drug Department.
• Implements Company and Division operating and merchandising policies and practices.
• Orders general merchandise product and maintains inventory levels.
• Supervises the processing of all reclamation.
• Supervises receiving, storing, stocking, pricing and merchandising of all general merchandise products.
• Monitors daily log sheet, purchase report, sales and labor.
• Schedules Drug Department associates appropriately.
• Directs, motivates, trains, and participates in the hiring, transfer and selection of all Drug Department personnel.
• Monitors associate performance and effectively recommends personnel action.
• Communicates sales goals, department performance and sales opportunities.
• Answers and responds to incoming calls appropriately.
• Attends required training and sales meetings.
• Builds and maintains positive associate morale.
• Complies with and ensures compliance with all Company policies and procedures.
• Maintains confidentiality concerning associates, store sales, and Company information.
• Responsible for performing all job duties with honesty and integrity and in compliance with Company policies, practices and procedures.

Physical and General Requirements:

• Requires a retail background with prior management experience related to retail operations.
• Requires strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain composure in dealing with customers, vendors and co-workers.
• Must be friendly and courteous. Must take initiative and maintain composure in dealing with customers, co-workers and vendors as well as can concentrate and deal with interruptions and customer complaints, etc.
• Must identify needs, problems, and opportunities and to make effective short- and long-term plans and implement them to maximize sales and gross margins.
• Requires the ability to judge and react to business activity. Requires basic knowledge of every position in the store.
• Requires knowledge of basic math and accounting and computer software. Requires knowledge of and compliance with state, local and federal regulations. Strong business and financial knowledge. Must have extensive working knowledge of profit and loss statements. Must have the knowledge and ability to implement emergency procedures, including equipment and computer software malfunctions.
• Communicates sales goals, department performance and sales opportunities to department associates to ensure positive results.
• Must stand and walk for long periods of time. Must reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 50 lbs. Must push and pull fully loaded hand trucks and pallet jacks. Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires the ability to be able to cover for various positions throughout the store as required.
• May utilize cleaning supplies and chemicals, and safety cutters.
• Complies with and ensures compliance with Company grooming standards and dress code.
• Occasional travel, including overnight travel, may be required. Will be required to often work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.

Work Environment:

• May occasionally be exposed to temperatures of approximately
  -20° Fahrenheit, 28° Fahrenheit, 35° Fahrenheit, while handling products in freezers, coolers and display cases and temperatures of up to 400° Fahrenheit while handling products in ovens, hot cases and fryers. Working conditions consist of a temperature-controlled store environment. Occasional exposure to outdoor environment with varying temperatures.