Inside Sales Representative

Overview

Join Viva Capital, a leading invoice factoring company dedicated to empowering businesses with innovative cash flow solutions. We specialize in providing tailored factoring services to transportation and general business clients, helping them unlock the value of their accounts receivable to achieve financial success. This role supports new business development and successful client engagement in a fast-paced, results-oriented environment.

Job Title: Inside Sales Representative - Invoice Factoring

• Source and develop new sales opportunities through inbound lead follow-ups, outbound cold calls, and emails, leveraging leads from marketing initiatives, Viva Capital’s website, and CRM database.
• Conduct thorough prospect research to prepare for calls, gathering pertinent company background and lead information to tailor outreach.
• Analyze prospective clients’ businesses to recommend appropriate factoring products and negotiate terms to secure agreements.
• Maintain accurate and up-to-date records of leads, prospects, and opportunities in the CRM system, ensuring timely follow-up and pipeline management.
• Serve as the primary owner of the deal from first contact through initial funding, maintaining accountability for momentum and communication through underwriting and onboarding.
• Build and nurture client relationships to ensure satisfaction, retention, and renewals amidst competitive pressures.
• Monitor the competitive landscape to position Viva Capital’s services effectively and stay informed on market trends.
• Generate new leads through personal networks and relationships to expand the client pipeline.
• Collaborate with internal stakeholders to ensure seamless execution of sales processes and client onboarding.
• Continuously improve lead-conversion ratios across all sales stages to achieve or exceed sales goals.
• Additional responsibilities as needed to support the growth of the sales team.

• Bachelor’s degree in business or equivalent experience.
• 1-3 years of B2B sales experience, preferably in financial services or factoring (phone sales experience required).
• Proven history of sales success with a strong work ethic and ability to meet or exceed quotas.
• Expertise in telephone sales processes and the sales cycle, with formal sales training preferred.
• Knowledge of invoice factoring or accounts receivable financing is a strong plus.
• Exceptional communication, follow-up, and people skills with a customer satisfaction mindset.
• Strong analytical and critical-thinking skills to assess client needs and tailor solutions.
• Ability to multitask, prioritize, and work independently under tight deadlines with minimal supervision.
• Proficiency in CRM software (e.g., Salesforce, Zoho, Hub Spot) and Microsoft Office Suite.
• Meticulous, organized, and adaptable in a high-pressure environment.

• Competitive base salary plus uncapped incentive compensation tied directly to funded volume and portfolio performance.
• Comprehensive benefits package, including health, dental, vision, and 401(k) with company match.

• Standard office hours:
  Monday–Friday, 8:00 AM–5:00 PM (Mountain Time).
• Availability to respond to customer inquiries (leads) outside of business hours as needed.

At Viva Capital, you will work in a collaborative, growth-oriented environment with opportunities for professional development and uncapped earning potential. We value ambitious people who are dedicated to delivering exceptional results and helping businesses thrive through our financial solutions.

If you are an initiative-taker with a passion for sales and excellent communication skills, we’d love to hear from you! Please submit your resume and a brief cover letter to [] with the subject line “Inside Sales Representative Application.”

Viva Capital is an equal opportunity employer committed to fostering a diverse and inclusive workplace.