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Lead Prospect Relationship Coordinator
Job in
El Paso, El Paso County, Texas, 88568, USA
Listed on 2026-05-09
Listing for:
MID-WEST TEXTILE, LLC
Full Time
position Listed on 2026-05-09
Job specializations:
-
Sales
CRM System, Sales Development Rep/SDR
Job Description & How to Apply Below
Key Responsibilities
- Monitor and manage all incoming leads from Facebook and digital marketing campaigns across Chile, El Salvador, Guatemala, the United States, and future markets.
- Ensure all leads are accurately entered, categorized, and updated in Zoho CRM.
- Maintain organized and up-to-date records for all inbound inquiries.
- Review lead form submissions and conduct initial outreach via Whats App and/or email.
- Assess buyer legitimacy, purchasing capacity (especially bulk), import eligibility, and level of interest.
- Classify leads as Hot, Warm, Cold, or Unqualified based on defined criteria.
- Assign qualified leads to the appropriate sales managers based on geographic region and opportunity level.
- Ensure no lead remains unassigned or inactive within the CRM system.
- Monitor lead flow to maintain balanced distribution across the sales team.
- Maintain accurate lead status, pipeline stages, notes, and activity tracking within Zoho CRM.
- Enforce consistent follow-up processes and timelines.
- Identify and elevate inactive leads or missed follow-ups to management.
- Generate regular reports on lead activity, conversion rates, response times, and pipeline health.
- Collaborate with management to define and track key performance metrics (KPIs).
- Provide insights to improve lead quality and sales efficiency.
- Cross‑trained to support the Domestic Sales Cashier role as needed.
- Perform other duties as assigned by the supervisor.
- Education & Experience
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Experience managing inbound leads from digital platforms (Facebook, Instagram, etc.).
- Strong understanding of social media lead generation.
- Skills
- Bilingual:
Fluent in English and Spanish
. - Strong communication and interpersonal skills.
- Excellent time management and organizational abilities.
- Customer satisfaction‑oriented mindset.
- Proactive, detail‑oriented, and eager to learn.
- Strong computer and CRM system skills (Zoho CRM preferred).
- Bilingual:
- Work Schedule
- Monday to Friday
- 7:00 AM – 3:30 PM
- Physical Requirements
- Primarily an indoor work environment.
- Ability to stand for extended periods.
- Perform repetitive tasks as required.
- Working Conditions
- Fast‑paced, high‑volume work environment requiring multitasking and attention to detail.
NOTE:
The above statements are intended to describe the general nature and level of work being performed by this position. They are not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
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