Education Channel Sales Leader – Robotics & EdTech

Dobot is a world leader in smart collaborative robotics and the creator of desktop grade robotic arms. Core technologies are developed in-house, including AI, system integration, intelligent sensing and more. The core team members came from Chinese Academy of Sciences, Tsinghua University, Harbin Institute of Technology, Shandong University, MIT and other prestigious academic and research institutions.

Founded in 2015, Dobot Robotics is the creator of the world's first desktop grade collaborative robot. We offer 7 main product lines: CR, CRA, CRS, MG400, M1 Pro, Nova, and Magician, with more than a dozen of collaborative robot models. We are the first in the industry to offer a product line up that covers 0.5 to 30 kg payloads.

To date, Dobot has sold over 80,000 collaborative robots to 80 countries and regions and has ranked first in Chinese robot exporter by volume 7 consecutive years.

About the Team

As a leading Chinese cobot export manufacturer, the North America region is one of the important regions for Dobot. The North America sales team is expanding and we are looking for team members who will help shape the foundation and future of Dobot business success in North America. The key function of this role is to create demand and achieve high win rate on repeat sales through sales development and application consulting work.

Position Overview

The Sales & Marketing Coordinator will be a sales-driven support role focused on increasing the effectiveness of DOBOT's U.S. sales team while providing dedicated marketing support to our distribution partners.

On the sales side, this individual will help manage the day-to-day activities required to support customers and distributors, with a primary focus on purchase orders, order processing, tracking, and communication between the U.S. sales organization and DOBOT's order entry team in China.

On the marketing side, this individual will work alongside the sales team and directly with distributor marketing teams to ensure DOBOT is accurately and consistently represented, partners have current marketing resources, and opportunities for co-marketing and increased product visibility are being supported.

• Serve as a day-to-day sales support resource for the U.S. sales team, customers, and distribution partners

• Receive and review customer and distributor purchase orders for accuracy and required information

• Assist with PO entry and coordinate directly with DOBOT's order entry and operations teams in China

• Serve as the primary bridge between U.S. customer POs and the China-based order entry team

• Track open orders and proactively follow up on outstanding items

• Communicate order status, shipping updates, and tracking information to customers and partners

• Assist with questions involving pricing, availability, products, documentation, and order status

• Support the sales team with quotes, pricing, product information, and customer requests
• Help maintain accurate customer, distributor, order, and opportunity information

• Ensure sales support requests are followed through to completion

• Participate in virtual evening meetings with the China team when necessary

Partner Marketing Support – 25%

• Develop strong working relationships with marketing contacts at DOBOT distribution partners

• Serve as a resource for distributor marketing requests and materials

• Regularly review distributor websites to ensure DOBOT products are accurately represented

• Ensure product imagery, copy, specifications, pricing, and product information are current

• Coordinate updates with partner marketing teams when outdated or inaccurate information is identified

• Provide partners with current imagery, videos, brochures, presentations, marketing copy, and other approved assets

•…