Security Operations Supervisor

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitment s are underpinned by the belief that safety, collaboration and well-being are integral to success.

A Security Operations Supervisor oversees a detention center's daily operations, ensuring detainee safety and security while upholding National Detention Standard 2025(NDS), and ensuring compliance with regulations set by ICE and organizations like the American Correctional Association (ACA).

Key responsibilities include overseeing inmate intake, housing, and processing, coordinating facility maintenance and logistics, and ensuring compliance with all detention standards and policies. This role requires strong leadership, excellent communication skills, and the ability to make sound decisions under pressure.

• Maintain facility security and safety:
  Regularly inspect the premises for safety and sanitation standards. Ensure all staff and detainees follow the facility policy and procedures.
• Oversee detainee management:
  Monitor detainee activities (intake and release of detainees, manage staffing levels, and coordinate the transportation of detainees), resolve conflicts, and address any requests, complaints, or grievances.
• Respond to emergencies during incidents like disturbances, fires, or medical situations.
• Ensure compliance:
  Conduct quality assurance inspections to enforce ICE National Detention Standards.
• Handle administrative tasks:
  Prepare detailed incident reports, review officer reports for accuracy, and maintain timekeeping records. Maintain detailed records and reports related to detention activities.
• Provide leadership:
  Uphold ethical standards, serve as a point of contact for the warden during his/her absence, and manage contract compliance.
• Facilitate training and development programs for staff.
• Review and address detainee complaints and grievances.

• Minimum five (5) years demonstrated ability and knowledge to effectively manage projects.
• Must possess or obtain and maintain certification or attendance in PREA Investigator Training courses conducted by recognized training organizations within 6 months of selected candidate's date of hire and throughout employment in this role.
• Previous supervisory experience in a detention or correctional setting is required, often with a minimum of five (5) years in the field.
• Previous experience in Medical Records administration.
• Comprehensive knowledge of ICE Health Service Corps (IHSC) and Office of Detention Oversight (ODO) audits.
• Thorough knowledge of ICE/IHSC medical requirements.
• In-depth knowledge of ICE/Enforcement and Removal Operations (ERO) detention program objectives, policies, and national detention standards.
• Excellent verbal and written communication skills to effectively lead staff, interact with detainees, and prepare accurate reports.
• The ability to motivate and manage a team, resolve conflicts, and make sound decisions in high-pressure or emergency situations.
• Ability to work any shift, including nights, weekends, and holidays, in a potentially stressful and unpredictable environment.
• Must be able to obtain and maintain facility credentials/authorization.
  
  Note:
  
  US Citizenship is required for facility credentials/authorization at this work location.

Bachelor’s degree in an associated discipline preferred; two (2) years of experience in related field may be substituted for each year of the four (4) years of college.

Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.

Safety
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