Social Worker II

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Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional

Title:

Social Worker II

Job Title:

Social Worker II

Agency:
Dept of State Health Services

Department:
Region 9/10

Posting Number: 17655

Closing Date: 07/05/2026

Posting Audience:
Internal and External

Occupational Category:
Community and Social Services

Salary Range: $4,020.33 - $5,178.00

Pay Frequency:
Monthly

Salary Group: TEXAS-B-19

Shift: Day

Additional

Shift: Days (First)

Telework:

Travel:
Up to 60%

Regular/Temporary:
Regular

Full Time/Part Time:
Full time

FLSA Exempt/Non-Exempt:
Nonexempt

Facility

Location:

Job Location City: EL PASO

Job Location Address: 401 FRANKLIN AVE

Other Locations:

MOS Codes: ,230X,42SX,4C0X1,68X,73A,HM

Job Description:

Under the direct supervision of Program Supervisor and overall Direction of the Program Manager, the Social Worker II performs highly advanced (senior-level) social services and case management work. Provides Case Management for Children and Pregnant Women (CPW) programs, Newborn Screening (NBS), Childhood Lead Poisoning Prevention Program (CLPP), Personal Care Services (PCS), Children's Health Insurance Program (CHIP), Child Protective Services (CPS), and case management services for families in the Children with Special Health Care Services Program (CHSCN-SP).

Assist families with the eligibility determination process for CSHCN-SP. Travels to conduct home visits. Using motivational interviewing skills, Social Worker completes intakes, Family Needs Assessments, Service Plans, Follow-up Services to families and performs crisis intervention if needed during assessment process. Social Worker links families to community resources based on needs. Staffs medical and behavioral health diagnosis with program supervisor and conducts comprehensive assessments to determine eligibility and need for PCS and Community First Choice (CFC).

Conducts presentations and/or communicates program services, changes to consumer/public in a positive and accurate manner. Actively participates and advocates in Community Resource Coordination Groups (CRCG), case management coalitions and community organizations.

Maintains and enters relevant information into our reporting systems like the SHSS Task Reporting Qualtrics system and the CMIS database. Provides information and referral services. Completes administrative duties, special assignments, monthly report and work activities in a professional and timely manner. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgement. Works collaboratively with public health staff in the event of a regional or state disaster.

Participates in the 24/7 emergency line when on rotation. Maintains confidentiality.

Essential Job Functions:

(40%) Client Services

Description:

Maintains case files Provides Specialized Social Work consultation and assessment to families of children who are medically fragile and other identified populations to determine Personal Care Services Eligibility. Conducts Needs Assessments on all open Case Management cases and completes Individual Service Plans (ISP) with follow-up assessments. Conducts follow-up visits with families to determine if services have been rendered or are still needed.

May need to attend school meetings or group conferences for clients receiving case management. Documents all relevant information properly and in a timely manner. Maintains case files and enters family encounter information into an online database.

Essential Job Function: (25%) Community & Outreach

Description:

Collaborates with community groups, other regions, public health entities, and regional program staff. Attends community events related to case management needs. Provides presentations and information to stakeholders and other community members as needed. Participates and collaborates with local, state and federal social service entities and others to promote efforts to service families with children who have health risks, conditions and special health care needs.

Attends trainings and seminars to obtain and further knowledge about resources in the community. Provides presentations and information to stakeholders and other community members as needed.

Essential Job Function: (15%) Reporting

Description:

Responsible for reporting all SH&SS activities to meet regional program goals and objectives and reporting to Program Supervisor and/or Case Manager…