Veterans Specialist

Veterans Specialist

Location: Borderplex Region
Employment Type: Full-Time, Non-Exempt Employee
Reports To: Program Manager

Career Team is seeking a Veterans Specialist to provide high‑touch career counseling, intensive case management, and priority of service to veterans, eligible spouses, and transitioning service members. This role ensures veterans receive the full range of workforce services for which they are eligible.

• Provide case management and career services to veterans, eligible spouses, and transitioning service members.
• Ensure veterans and eligible persons receive priority of service in accordance with Federal and State requirements.
• Complete intake, eligibility determination, and assess employment, abilities, and training needs.
• Guide participants through the preparation of Individual Employment Plans (IEP) based on their occupational goals.
• Connect veterans with supportive services, training programs, and employment opportunities, including for those with significant barriers to employment.
• Build and maintain relationships with the Department of Veterans Affairs, Texas Veterans Commission, military installations, and veteran service organizations.
• Coordinate with Disabled Veterans' Outreach Program (DVOP) and Local Veterans' Employment Representative (LVER) staff as appropriate.
• Counsel participants on available job opportunities, training programs, and other services, and follow up on referrals.
• Conduct orientation sessions, workshops, job clubs, and other group presentations.
• Maintain accurate individual case files in WIT that meet compliance requirements.
• Follow all policies, procedures, and regulations related to eligibility documentation.
• Approach each day and task with a “ZAG” mindset.
• Perform additional duties and projects as needed.

• Bachelor’s degree or higher, or an equivalent combination of education and experience.
• Knowledge of veterans’ programs, priority of service requirements, and resources available to veterans.
• Strong communication skills and knowledge about community resources.
• Computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems.
• Ability to work in a variety of settings with a culturally diverse customer base and be culturally sensitive.
• Ability to serve as a role model to customers and motivate them toward achieving goals.
• Excellent interpersonal, time management, customer service, organizational, and communication skills, both oral and written.
• Knowledgeable about the WIOA program and other workforce program requirements.
• A Valid Driver's License.

• Veteran status or experience working directly with the veteran community.
• Bilingual or multilingual proficiency.
• Strong multitasking abilities and a proactive approach to tasks.
• Training in Trauma Informed Care, evidence‑based practice, and/or whole family services.

$48,000 – $52,000 per year.

As needed.

Employment is contingent upon successful completion of a background check. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.