Airport Operations Agent

Responsibilities

• An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.
• Arranges for fueling of aircraft as required
• Communications with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and communications with station flight departures/arrivals
• Prepares weight and balance forms
• Close out flights: files and maintains accurate flight papers
• Prepares dispatch release forms and collects weather reports from OTIS for the crew
• Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for customers, and special emergency cleaning
• Operates boarding bridge, coordinates boarding and deplaning of customers
• Works with Gate Agents in expediting the check-in process, collects boarding passes and/or electronic boarding data, and verifies boarding counts
• Handles station AMS and radio communications traffic
• Prepares dispatch release forms and collects weather reports from the informational system for crew members and keeps all Station team members apprised of flight and weather information
• Responsible for ground security and assuring Operations follow security procedures
• Must be able to communicate information and instructions verbally and via radio equipment

• An Operations agent provides legendary Customer Service by assuring weight and balance of aircraft, efficient boarding of aircraft, and coordinating Ramp, Operations, Provisioning, and aircraft servicing to accomplish on-time performance.
• Arranges for fueling of aircraft as required
• Communications with Airport Dispatch, Communications with Airlines Dispatch, Updating FLIFO, and communications with station flight departures/arrivals
• Prepares weight and balance forms'
• Close out flights: files and maintains accurate flight papers
• Prepares dispatch release forms and collects weather reports from OTIS for the crew
• Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for customers, and special emergency cleaning
• Operates boarding bridge, coordinates boarding and deplaning customers
• Works with Gate Agents in expediting the check-in process; collects boarding passes and/or electronic boarding data, and verifies boarding counts
• Handles station AMS and radio communications traffic
• Prepares dispatch release forms and collects weather report from the informational system for crew members and keeps all Station team members apprised of flight and weather information
• Responsible for ground security and assuring Operations follow security procedures
• Must be able to communicate information and instructions verbally and via radio equipment

• Experience and understanding of the commercial issues in aviation
• Must have a High School Diploma or GED
• Must be at least 18 years of age
• Capable of processing information in a timely manner
• Must have and maintain a Valid Driver's License
• Able to proficiently speak, read, and write in English
• Basic Computer literacy
• Previous ramp or airline experience
• Must successfully complete all training requirements and maintain certification through employment
• Must clear an FBI fingerprint background check and obtain a customs seal

• Must be physically fit to perform duties of the job including standing, lifting, bending, pushing, and pulling for extended periods
• Capable of repetitively lifting up to 70 pounds in confined spaces
• Must be willing to work outside in all types of weather conditions with exposure to loud noises

• Must be able and flexible to work variable shifts, weekends and holidays
• Specific shifts to be determined
• Must be able to work extended hours on short notice during non-routine operations

• Starting Pay $13.00/hr
• Part Time
• Bi-Weekly Pay