Transit Supervisor; Promotional

Job Information

MOS Code: 003769 (Navy); 2T151 (Air Force); 88N (Army); 0400 (Marine Corps)

A high school diploma or GED, or higher, and 3 years of experience as a transit operator or transit dispatcher.

• Texas Class “C” driver’s license (or equivalent)
• Texas Class “B” commercial driver’s license (or equivalent) within 60 days of appointment
• Passenger endorsement within 6 months of appointment
• Rail certification within 60 days of appointment if assigned to supervise and dispatch streetcar operations

Positions of a safety sensitive nature are subject to drug and alcohol testing per federal regulations.

• Supervise daily mass transit operations, enforce municipal codes and ordinances, and dispatch transportation to ensure timely, efficient, and safe customer service.
• Provide guidance and direction to subordinate transit operators, authorize schedule changes, assign operators, buses, and streetcars for run assignments, and arrange substitute operators.
• Prepare daily and hourly manifest, transit route information, and distribute paperwork to operators.
• Monitor field operations, coordinate refueling, issue and control transfers, perform revenue checks and passenger counts.
• Oversee fixed route, streetcar, and/or paratransit operations to ensure sufficient staffing and orderly movement of passengers.
• Inspect interior and exterior of coaches, streetcars, and bus stops for appearance and cleanliness.
• Dispatch calls and information to field personnel and coordinate work crew activities.
• Communicate and maintain effective communication regarding schedules, emergencies, complaints, mechanical problems, breakdowns, work orders, and customer requests.
• Investigate and respond to accidents, passenger complaints, municipal code and city ordinance violations, and emergency situations involving traffic control or transporting passengers.
• Issue parking citations and participate in enforcement as needed.
• Supervise assigned staff, schedule and monitor work, appraise employee performances, assist in training, counsel, motivate, maintain attendance records, and enforce personnel rules and standards.
• Provide assistance when necessary to maintain continuity of operations during absences.
• Perform related duties as required.

• High school diploma or GED (or higher) and at least 3 years of experience as a transit operator or dispatcher.
• Valid Texas Class “C” driver’s license and Class “B” commercial driver’s license (or equivalents).
• Pass drug and alcohol testing for safety sensitive positions.
• Ability to work under general supervision and communicate effectively with field personnel.
• Knowledge of Federal Transit Administration regulations and local municipal codes.
• Strong organizational and supervisory skills, including scheduling, performance evaluation, and staff training.