ECT Dispatcher

Mesilla Valley Transportation is hiring for Dispatchers on our Extended Coverage teams in El Paso, TX!!!

• Dynamic, Fast-Paced Environment
  :
  Thrive in a role where every day brings new challenges and opportunities.
• Critical Decision-Making
  :
  Be the key player in ensuring efficient, on-time deliveries with quick, strategic decisions.
• High-Impact Role
  :
  Directly influence company success through optimal routing and resource management.
• Team Collaboration
  :
  Work closely with drivers, managers, and customers to ensure seamless communication and operations.
• Growth Opportunities
  :
  Join a company that values your skills and offers exceptional performers a path to advancement.

*** We are looking for individuals who are available to work a flexible workweek which would include night and weekend coverage. ***

• Weekend
  
  Schedule:
  
  Saturday, Sunday-7:00 a.m.
  
  - 7:00 p.m, and 2 Varying Days during the week from 8:00 a.m. to 7:00 p.m.

• Provide customer service support to drivers during extended coverage shifts, using available resources and critical thinking to solve escalated issues.
• Accurate data entry into company computer systems.
• Escalates and/or resolves problems per guidelines using available tools and resources.
• Works with team members to solve problems.
• Provides clear work instructions to drivers.

• High School Diploma or equivalent required.
• Proficient communicator in both English and Spanish language (preferred).
• Basic knowledge of motor carrier operations and geography.
• Proficient with Microsoft Office Suite or related software.
• While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, or listen.