Warehouse Supervisor

Position Summary

This critical leadership role is responsible for ensuring best‑in‑class daily operations within the El Paso Distribution Center while fostering a safe, engaged, and high‑performing work environment. The Warehouse Supervisor will lead shipping, receiving, inventory control, cross‑dock, and kitting operations while driving continuous improvement, accountability, and operational excellence.

El Paso, TX – 1st Shift (Monday‑Friday, 8:00 AM‑4:30 PM MST)

• Lead, coach, develop, and motivate a team of warehouse associates and team leads.
• Foster a positive, collaborative, and accountable work environment.
• Conduct regular employee coaching, performance discussions, and development activities.
• Manage staffing, scheduling, attendance, workload balancing, and manpower planning.
• Address employee concerns and resolve conflicts in a fair and consistent manner.
• Support team engagement initiatives and help drive a culture focused on teamwork, accountability, and continuous improvement.
• Lead by example through strong safety, quality, and performance standards.

• Oversee daily warehouse operations including shipping, receiving, cross‑dock, inventory control, replenishment, and kitting activities.
• Ensure accurate and timely processing of inbound and outbound shipments.
• Coordinate appointments for inbound and outbound freight activities.
• Ensure all loads are properly prepared, secured, and shipped on time.
• Review warehouse processes and identify opportunities to improve efficiency, productivity, and customer service.
• Work closely with customer service, quality, buyers, planners, transportation providers, and other internal stakeholders to support operational excellence.
• Maintain overall building conditions including cleanliness, organization, product storage, security, and damage prevention.

• Promote and maintain a zero‑incident safety culture.
• Ensure compliance with all safety policies, procedures, and regulatory requirements.
• Conduct safety observations, audits, hazard assessments, and related site initiatives.
• Support 5S and continuous improvement activities throughout the warehouse.
• Drive process improvements that reduce waste, improve productivity, and enhance service levels.
• Participate in and support improvement events and operational projects.

• Oversee inventory accuracy through cycle counting and inventory control programs.
• Monitor warehouse performance through key operational metrics and KPIs.
• Utilize WMS and ERP data to analyze productivity and identify improvement opportunities.
• Prepare, monitor, and communicate operational performance metrics.
• Manage departmental performance across areas such as safety, productivity, inventory accuracy, on‑time delivery, and quality.

• Ensure accuracy of operational paperwork and system transactions.
• Manage timekeeping, vacation approvals, attendance tracking, and performance documentation.
• Control departmental labor and supply costs.
• Ensure proper utilization of warehouse equipment and resources.
• Perform other duties and special projects as assigned.

• 5+ years of warehouse, distribution, logistics, or related operations leadership experience.
• Experience supervising hourly employees in a fast‑paced warehouse or distribution environment.
• Demonstrated success leading teams, improving performance, and managing employee relations.
• Experience managing operational KPIs and productivity metrics.
• Strong communication, organizational, and problem‑solving skills.
• Ability to work effectively across all levels of the organization.
• Bilingual English/Spanish (preferred).

• Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or related field (preferred).
• Experience with Warehouse Management Systems (WMS).
• Experience with ERP platforms such as Oracle, SAP, or JDE.
• Lean, Six Sigma, Green Belt, or continuous improvement training.
• Experience in high‑SKU distribution environments.
• Knowledge of ISO 9001:2015 standards and practices.
• Experience…