Distribution Warehouse Supervisor; El Paso

Responsibilities

Warehouse Supervisor

Warehouse Operations and Distribution

Department

0960 - EL PASO Warehouse

Job Level

Supervisor/People Manager

Plans, organizes, directs, and manages warehouse personnel, resources, order preparation, inventory flow, shipping, receiving, and supporting operations to achieve customer service, safety, quality, productivity, inventory accuracy, and cost objectives. Provides formal leadership for warehouse employees, establishes operating priorities, allocates resources, monitors performance, and leads corrective actions and continuous improvement across the distribution operation.

• Lead, direct, coach, and develop warehouse personnel to achieve operational, safety, quality, productivity, and customer service objectives.
• Plan staffing levels, schedules, workload assignments, and resource allocation based on customer demand, operating priorities, and business requirements.
• Establish clear performance expectations, monitor results, provide feedback, conduct performance evaluations, and administer corrective action in accordance with company policy.
• Interview, select, onboard, train, and develop employees while supporting engagement, retention, cross-training, and succession planning.
• Address employee concerns, resolve day-to-day workplace issues, and promote accountability, teamwork, and consistent application of standard work.

• Direct daily warehouse activities, including order fulfillment, shipping, receiving, storage, inventory control, material movement, driver coverage, clerk activities, key making, picking, and packing.
• Organize staff, manage workload, and assign responsibilities to maintain safe, efficient, and uninterrupted operations.
• Provide the resources, equipment, training, and operating direction required for employees to perform assigned work effectively.
• Monitor operational performance and implement timely corrective actions for service, quality, safety, staffing, throughput, or productivity concerns.
• Coordinate communication of relevant warehouse activities, constraints, priorities, and projects with appropriate internal partners and leadership.

• Own warehouse order fulfillment performance and ensure customer orders are prepared, processed, and shipped in accordance with established service, quality, carrier, and customer requirements.
• Analyze customer and business requirements and convert them into effective shipping, receiving, labor, and distribution plans.
• Oversee order-processing, invoicing, shipment, loading, carrier, service-level, special-shipment, and premium-freight exceptions and ensure appropriate corrective actions are completed.
• Direct receiving activities to support timely and accurate receipt, verification, system processing, and disposition of inbound materials, transfers, returns, and special deliveries.
• Ensure compliance with applicable domestic, international, common-carrier, parcel, and transportation requirements.

• Directly supervise employees performing picking, packing, and key-making activities and ensure work is completed safely, accurately, and in accordance with quality and customer requirements.
• Own throughput performance for picking, packing, and key-making lines, including staffing, workflow, output, efficiency, quality, and schedule attainment.
• Monitor line capacity, labor utilization, constraints, bottlenecks, downtime, and work-in-process, and implement actions to maintain operational flow.
• Balance staffing and priorities across lines to meet demand while controlling labor cost and protecting customer delivery performance.
• Ensure employees are trained to standard work and that productivity, quality, and throughput expectations are understood and consistently achieved.

• Own finished-goods inventory control and inventory-accuracy performance across warehouse operations.
• Direct cycle-counting, physical-inventory, reconciliation, and discrepancy-investigation activities and ensure corrective…