Temp Administrative Coordinator

Build a Career That Changes Lives - Including Your Own

24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.

Here, the work you do matters. Whether you’re supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.

Watch this short video to see the heart behind our work and the impact our teams create every day.

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and

Competencies:

In the spirit of Owning It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care:
Glassdoor Page.

Sound interesting? Read on for more details!

The Administrative Coordinator provides administrative and operational support for the Community Supports division. This role supports timekeeping, payroll and billing processes, customer inquiries, and long-term care insurance and funded partner requirements while helping ensure accurate, timely, and compliant service delivery.

• Serve as the primary liaison for long-term care insurance and funded partners, supporting claims, authorizations, invoices, compliance requirements, care notes, and related submissions.
• Process high-volume electronic timekeeping records and support weekly payroll and billing deadlines.
• Track and resolve timekeeping issues, including corrections, stop payments, short pay, time-off requests, direct deposit enrollment, and wage and hour compliance.
• Respond to customer inquiries across phone, chat, text, and email, providing timely resolution for payroll, billing, authorization, and service-related requests.
• Partner with Operations teams to resolve billing and payroll errors, complete audits, and address customer needs.
• Run recurring reports and audit member utilization, authorizations, and health plan verification information.
• Maintain confidentiality and ensure appropriate handling of protected health information in accordance with HIPAA and company policies.

• High school diploma or GED required; bachelor’s degree preferred.
• Experience managing a high volume of customer calls preferred.
• Proficiency with Microsoft Office, including Access, Word, Excel, and Outlook.
• Experience with Salesforce or other customer relationship management systems.
• Ability to work independently, manage deadlines, and maintain accuracy in a fast-paced environment.
• Bilingual Spanish preferred.
• Reliable internet service required.

• Customer service
• Written and verbal communication
• Problem solving
• Attention to detail
• Data analysis
• Time management and organization
• Sound judgment
• Goal-oriented execution

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent…