Order Management Coordinator – Food Channel

Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

The Food Coordinator at LIV is the heartbeat of our premium customer experience. In this high-visibility role, you will deliver white‑glove service to LIV’s most important customers — the partners who power our success. You will be their trusted point of contact, ensuring every order, interaction, and escalation flows smoothly across sales, supply chain, and the customer. You will also play a key role in leveling up the entire order management team by sharing insights, best practices, and customer learnings that help us grow stronger together.

• Contribute to achieving key performance indicators, including daily sales, on‑time performance, open orders, and department efficiency.
• Ensure attainment of customer delivery service targets by working with the logistics, distribution, and supply planning teams and proactively identifying and escalating potential customer issues.
• Know all aspects and procedures for key accounts, ensuring best‑in‑class service and communication.
• Partner with AR, Sales, and Distribution and Logistics teams to help clear deductions and use that data to create processes and procedures to minimize future deductions.
• Work with the Order Management Manager to develop solutions and procedures for common customer problems.

• Bachelor’s Degree (preferably in business, economics, or another business‑related field)
• Order Management experience with managing retail customers such as Ralphs, Winco, HEB, etc.
• Minimum 2‑4 years’ experience in a CPG or beverage company
• Ability to turn data into insights and actions
• Adaptable and able to think critically under pressure in a constantly changing and sometimes ambiguous environment
• Strong organizational skills and attention to detail; dependable and accurate
• Highly proficient in Microsoft Office (Excel, Word, PowerPoint) and/or other data analysis/presentation toolsets
• Quick learner—unafraid of testing new programs, ways of working, or strategy; constant seeker of untapped knowledge
• Demonstrated ability to interact with vendors and colleagues in a thoughtful and attentive manner

• 100% company‑paid medical, dental, and vision insurance for employees (PPO, HMO, and Kaiser options)
• A 401(k) plan with company match, short‑ and long‑term disability coverage
• A generous PTO and sick policy that includes 13+ paid annual holidays
• Wellness classes (fitness, mental health, nutrition, finance, etc.)
• An Employee Assistance Program, including membership for guided meditation for all employees
• Monthly tech and wellness reimbursement
• An infinite supply of Liquid I.V. for endless hydration

• Hybrid office environment with flexibility for industry events

The compensation band for this position is $77,400 - $96,700 annually. The exact salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.

Candidates must be authorized to work in the United States without sponsorship.