Order to Cash Finance Deductions Analyst (contract

Order to Cash Finance Deductions Analyst (contract)

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.

Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are a world-class team of innovators and passionate change-makers, looking to develop transformative hydration solutions and make a meaningful impact on the world around us.

At Liquid I.V., we are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve.

Our team members enjoy a flexible and inclusive working environment, a highly collaborative and innovation-forward culture, generous benefits and perks that empower employees to champion their wellbeing every day, as well as an infinite supply of Liquid I.V. for extraordinary hydration.

The Supply Chain Deduction Analyst (contractor) is responsible for researching, analyzing, and resolving customer deductions related to supply chain activities—including shortages, damages, returns, POD discrepancies, shipping variances, and compliance fines. This role serves as a cross-functional link between Accounts Receivable, Customer Service, Logistics, Sales, and external partners to ensure accurate deduction management and root‑cause identification.

The analyst ensures deductions are validated, documented, and resolve din a timely mannerto minimize financial exposure and improve upstream supply chain performance

• Investigate customer deductions by reviewing invoices, PODs, freight documents, customer portals, return documentation, and internal system data.
• Validate shortages, damages, and returns against internal shipping and inventory records.
• Determine deduction validity and recommend appropriate action(repayment request, write-off, credit/adjustment, or escalation).
• Document all findings, decisions, and supporting evidence within the deduction management system.

• Partner with Logistics and Warehouse teams to research shipment discrepancies, delivery issues, and carrier-related variances.
• Work with Sales to resolve customer disputes anddeterminecommercial decisions for invalid deductions.
• Communicate with Customer Serviceregardingorder management issues contributing to deductions.
• Collaborate with AR to ensureaccuratefinancial posting andtimelyresolution.
• Access customer and carrier portals to retrieve required backup (PODs, compliance notices, RTVs, etc.).
• Contact customers or carriers when supporting documentation is missing, incomplete, or unclear.
• Submit…