Digital Media Project Manager – Retail Audio & Video

Position Overview

We are seeking a dynamic and detail-oriented Digital Media Project Manager to oversee the end-to-end execution of audio and video media projects to support our retail locations. In this fast-paced multifaceted role, you will blend your creative digital media expertise with project management acumen to deliver engaging in‑store experiences that captivate and inform customers. Responsible for managing project timelines, coordinating creative assets, collaborating with cross‑functional teams, and ensuring the flawless scheduling and deployment of all retail digital media content.

• Lead and manage multiple audio and video digital media projects from concept to completion, ensuring projects are delivered on time, within scope, and on budget.
• Develop and maintain detailed project plans, schedules, and status reports.
• Facilitate communication between creative, technical, and retail teams to ensure alignment on project goals and deliverables.
• Work closely with creative teams to conceptualize and refine audio and video content that aligns with brand standards and enhances the retail customer experience.
• Provide creative input and feedback on scripts, storyboards, and final media assets.
• Ensure all content meets quality standards and is optimized for retail environments.
• Manage the scheduling, distribution, and rotation of digital media assets across all retail locations.
• Utilize digital signage or content management systems to program and monitor media playback schedules.
• Track and audit content deployment to ensure accuracy and timeliness.
• Serve as the primary point of contact for internal stakeholders, external vendors, and creative partners involved in digital media projects.
• Clearly communicate project updates, milestones, and potential risks to all stakeholders.
• Conduct regular quality checks of deployed media and troubleshoot any technical or content-related issues.
• Analyze project outcomes and media performance, providing recommendations for process improvement.

• Bachelor's degree in Digital Media, Communications, Project Management, Marketing, or a related field.
• 3+ years of experience in project management, with a focus on digital media (audio and video) in a retail or similar environment.
• Solid understanding of digital media production processes, including scripting, editing, and file formats.
• Experience with digital signage platforms, content management systems, and scheduling software.
• Strong creative sensibility with the ability to bridge creative and technical perspectives.
• Exceptional organizational skills and attention to detail; proven ability to manage multiple projects and schedules simultaneously.
• Excellent verbal and written communication skills.
• Ability to collaborate with cross‑functional teams and external partners.
• PMP or similar project management certification is a plus.
• Proactive problem‑solving.
• Creative thinking and visual storytelling.
• Multitasking and prioritization.
• Ability to manage fast‑paced deadlines.
• Technical proficiency in digital media tools.
• Advanced proficiency in Microsoft and web‑based tools.
• Stakeholder management.

Synectics Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Synectics Inc. is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Find out more about the Fair Chance Act by visiting

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through Blue Cross Blue Shield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full‑time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a…