Sr Quality Engineer

Sr Quality Engineer – El Segundo, California (Mattel HQ, Inc.)

Mattel is currently seeking a Quality Engineer II in El Segundo, CA. This role is a key member of the corporate Quality Engineering leadership team, reporting to the Sr. Manager of Quality Engineering. This role supports global brand teams and works cross-functionally with Product Development, Design, Packaging, Regulations, Play Labs, Quality Data Analytics, and Manufacturing partners.

• Lead development, implementation, and maintenance of Product Requirement Documents (PRDs) and Primary Concerns Documents (PCDs) within eQMS systems, ensuring alignment with product safety, performance, and brand expectations
• Drive translation of product concepts, play patterns, and consumer use conditions into robust validation strategies, including mechanical, physical, chemical, and abuse testing
• Lead and influence concept and design reviews, providing expert input on safety, durability, regulatory compliance, and consumer experience
• Apply advanced working knowledge of global toy safety regulations and standards (ASTM F963, CPSIA, EN71, ISO, etc.), driving compliance across programs and ensuring clear interpretation and communication to cross-functional teams
• Lead risk management activities (e.g., FMEA), developing and executing risk-based strategies across product categories, features, and manufacturing processes
• Utilize and integrate multiple data sources (test results, consumer complaints, returns, field data, play testing) to proactively identify risks and drive product and process improvements
• Independently lead complex investigations into product failures, safety issues, and manufacturing defects using structured root cause analysis tools (5 Whys, Fishbone, etc.), ensuring thorough resolution and documentation
• Partner with internal labs and third‑party testing facilities to define testing strategies, review complex test results, and ensure compliance with regulatory and brand requirements
• Collaborate with cross-functional teams (Design, Development, Packaging, Regulatory, Manufacturing) to ensure quality requirements are embedded early and effectively executed
• Identify downstream impacts, risks, and opportunities across functions and proactively drive alignment and resolution
• Lead supplier and manufacturing quality efforts, including issue resolution, corrective actions, and performance monitoring
• Mentor and support junior engineers in technical problem solving, regulatory understanding, and cross-functional engagement
• Lead continuous improvement initiatives across product development, testing strategies, and manufacturing processes, ensuring compliance is maintained while improving efficiency and quality outcomes
• Support and lead investigation of consumer complaints and field issues, ensuring timely, data-driven, and effective resolution
• Periodic travel to global manufacturing sites and development partners as needed

• Bachelor’s degree in Mechanical, Industrial, Materials, Electrical Engineering, or related field
• 4+ years of experience in quality engineering, product development, or manufacturing (toy or consumer products industry preferred)
• Deep knowledge of global toy safety standards and regulations (ASTM F963, CPSIA, EN71, etc.)
• Experience working with internal labs and third‑party testing laboratories
• Strong understanding of manufacturing processes (plastics, textiles, electronics, packaging)
• Experience with Quality Management Systems (QMS) and quality documentation
• Advanced knowledge of statistical analysis and data interpretation
• Experience leading risk management activities (FMEA) and root cause analysis
• Proficiency in Microsoft Office; experience with statistical tools (e.g., Minitab) preferred
• Strong leadership and collaboration skills with the ability to influence cross‑functional teams without direct authority
• Advanced ability to interpret and apply global toy safety and consumer product regulations
• Strong analytical and problem‑solving skills with the ability to independently drive complex decisions
• Ability to determine, analyze, and synthesize multiple data…