Insurance Client Manager - Professional Services Group

Position Overview

Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth.

Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes.

Come to Apollo and join a community of extraordinary people who are committed to a culture of excellence and collaboration in everything that we do. We invest in our people for the long term and are committed to supporting their development at every stage of their career.

Apollo Insurance Solutions Group ("ISG") is seeking an experienced Director to manage its Los Angeles-based Middle Office Operations team. This is a manager role for an operations professional who combines deep technical expertise in investment operations with strong management capabilities. The Director will report directly to the Head of ISG Middle Office Operations and will be responsible for leading a team across trade support, collateral management, portfolio rebalancing, client service, and investment funding operations.

This role presents an exciting opportunity to shape and scale ISG's middle office function, drive operational excellence, and partner closely with investment, front office, accounting, and technology teams in a fast‑paced investment management business.

• Lead, mentor, and develop a team of Middle Office Operations professionals in the ELS office, fostering a high‑performance and collaborative culture.
• Provide day‑to‑day oversight, set clear priorities, and ensure accountability across the team's deliverables and timelines.
• Support career development, performance management, and talent retention for direct reports.
• Serve as the primary escalation point for the team on complex operational issues, trade disputes, and client inquiries.
• Oversee trade processing and settlement across multiple asset classes, including fixed income, equities, alternatives, repurchase agreements, bank loans, CLOs, and primary market deals.
• Monitor and resolve trade issues and inquiries from clients, front office, brokers, and custodians to ensure timely and accurate settlement.
• Execute and review investment funding and wire processing transactions, ensuring compliance with ISG's internal policies and regulatory requirements.
• Review daily holding reconciliations between investment accounting subledgers and custodian records, coordinating with the Investment Accounting team to resolve discrepancies.
• Enforce ISG's SOC‑1 and SOX control procedures, maintaining compliance with regulatory and operational standards.
• Support ISG's SOC‑1 and SOX audit requests, ensuring comprehensive documentation and evidence is available.
• Maintain and enhance the team's runbook of daily and monthly activities, ensuring clear task assignment, deliverable ownership, and control execution.
• Drive continuous improvements in workflows, automation, and operational efficiencies in partnership with senior management and technology teams.
• Lead and participate in key projects aimed at enhancing middle office capabilities, controls, and scalability.
• Support technology and business initiatives, including system enhancements, workflow automation, and data integrity projects.
• Lead large‑scale cross‑functional projects and serve as a key stakeholder in operational improvement efforts.

• Bachelor's degree from an accredited university or college;
  Finance, Accounting, Economics, or Information Systems…