Relationship Banker

About the Role

Relationship Bankers build meaningful, long‑term client relationships by exhibiting Breakthrough Client Service Standards and providing customized solutions to help clients achieve their financial goals. These responsibilities include offering sound financial advice, collaborating with internal bank partners, engaging customers where and how they prefer to bank, and providing education on digital and traditional solutions.

• Engage clients and prospects in client financial reviews and business financial reviews to provide solutions and uncover additional financial needs.
• Make recommendations and follow through on commitments to clients.
• Maintain direct contact with external and internal clients, delivering outstanding service in alignment with the bank’s Breakthrough Client Service Standards.
• Serve as the primary associate in the branch to open new deposit accounts and to originate consumer loans.
• Originate consumer loans and some small business loans, actively building and maintaining a loan and deposit portfolio.
• Educate customers about the availability of services originated by internal partners such as Treasury Management services.
• Perform proactive outbound phone calls to current and prospective consumer and small business customers.
• Partner with the branch Manager to conduct outbound business development meetings in the community.
• Develop a pipeline of prospects from in‑branch and outbound business development activities.
• Independently support and resolve client issues with digital products and services.
• Support the community through events during and after business hours, weekends, volunteerism, and other forms of community sponsorship.

• High School Diploma or GED.
• Minimum 2 years of banking and/or demonstrated sales experience.
• Minimum 2 years developing current and new client relationships, achieving sales goals, and building referral sources in a banking or retail environment with client service and cash‑handling experience.
• Minimum 2 years in a lending function with loan origination and processing functions.
• In‑depth knowledge of consumer and business products and services.
• Demonstrated proficiency in consumer and business lending.
• Ability to understand cash flow, financial statements, and market risk.
• Desire and ability to build upon technology skills in various delivery channels, including online banking platforms, Bill Pay, E‑Statements, mobile banking, ATM, and business banking applications.
• May serve as a Bank MLO authorized to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, or represent to the public that such activities can be performed.
• All MLOs will be required to register as an MLO complying with SAFE Act requirements.
• This position is not authorized to act as a Bank Closed‑End MLO; it is limited to open‑end transactions (home equity lines of credit) only.

The pay range for this role is $25.00 – $31.00 per hour. The selected candidate’s pay rate will depend on a variety of non‑discriminatory factors, including job‑related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation, details of which will be provided during the recruitment process.

2141 Rosecrans Ave, Suite 1160, El Segundo, CA 90245. Ability to work fully onsite at the posted location is required.

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. Eligible associates receive comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k) retirement savings plan with employer match, an employee assistance program, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, veteran status, disability, or any other applicable protected status or characteristic. If you require an accommodation to complete the application or interview(s), please let us know by email: