Manager, Learning & Development

Department: Corp HO

Employment Type: Full Time

Location: 68500 - Human Resources Corp HO (CA)

Reporting To: Director, Human Resources

THE

PURPOSE:

The Learning & Development Manager is responsible for building, scaling, and owning the learning ecosystem at True Religion—from frontline retail associates to corporate teams. This role exists to drive a high-performance culture through best-in-class training programs, a fully implemented LMS, and development pathways that directly impact selling behaviors, operational excellence, and employee retention. The ideal candidate will play a key role in launching and managing a new LMS platform while designing scalable onboarding, product, and leadership development programs, contributing to True Religion’s continued growth by ensuring every team member in-store and at HQ has the tools, knowledge, and skills to perform at their best.

• Lead LMS Implementation and Launch:
  Own the implementation and launch of a new Learning Management System. Define the LMS architecture, content taxonomy, user roles, and reporting framework. Ensure a seamless rollout across corporate and retail populations, and develop a post-launch adoption and engagement strategy.
• Design and Execute Retail Training Programs:
  Develop comprehensive onboarding and ongoing training programs for store associates and store management populations. Build product knowledge, selling skills, brand story, and operational standards curricula that are engaging and scalable across a multi-door fleet.
• Design Microlearning for Retail Environments:
  Understand the unique constraints of the retail floor — limited downtime, high turnover, and short attention windows — and translate that into bite‑sized microlearning content. Build modular lessons (2–5 minute videos, quick‑reference job aids, in‑the‑moment quizzes) that store associates can complete between customers or during short breaks, without pulling them off the floor for extended training blocks.
• Build Corporate Learning and Leadership Development:
  Design and deliver learning experiences for HQ employees across functional areas including onboarding, management development, and leadership progression pathways. Create structured development plans in partnership with HR and senior leadership.
• Develop and Manage Learning Content:
  Create, curate, and maintain a robust library of training content including e‑learning modules, instructor‑led training, job aids, video content, and assessments. Ensure all content reflects True Religion brand voice, is legally compliant, and is regularly refreshed to stay current with product, process, and business changes.
• Drive Compliance and Mandatory Training:
  Own the calendar and delivery of all required compliance training, including harassment prevention, safety, loss prevention, and onboarding compliance modules. Maintain completion records within the LMS and report out regularly to HR and Legal stakeholders.
• Measure Training Effectiveness and ROI:
  Establish KPIs and reporting cadences to measure training effectiveness, learner engagement, and business impact. Use data from the LMS, performance management systems, and operational metrics to continuously improve learning programs and demonstrate L&D’s contribution to business outcomes.
• Partner Cross‑Functionally to Identify Learning Needs:
  Conduct ongoing needs assessments through partnerships with Retail Operations, Merchandising, HR, and Marketing. Translate business priorities, performance gaps, and strategic initiatives into actionable learning solutions that are delivered on time and on budget.

YOU ARE: You bring a strong combination of retail learning expertise and instructional design…