Director, GSOC Delivery and Advisory El Segundo, CA

Hive Watch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.

Hive Watch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.

• Funding & Growth Momentum Hive Watch recently closed a $33M Series B, bringing total funding to over $65 million. The company is entering "Phase 2:
  Scale" with multiple Fortune 500 customers secured. 95% of Americans have interacted with a product, service, or brand protected by Hive Watch.
• Founder with Deep Industry Expertise Ryan Schonfeld, Founder & CEO, began his career as a police officer and investigator before leading Global Security and Safety Technology at Fox Group. He founded Hive Watch to disrupt an antiquated physical security industry with AI-powered tools that free security operators from false alarms to focus on real threats.
• Cutting-Edge AI Technology Security leaders are under tremendous pressure to modernize their function using AI, and Hive Watch is uniquely positioned to automate 90%+ of alarm responses for organizations, transforming how enterprise security teams work.
• Culture of Ownership & Impact This is an environment where you can take genuine ownership, build meaningful relationships, and deliver results quickly. If you want to help build and scale a rapidly expanding organization with a real path to advance your career, this is the place.
• Relationships That Matter Our Customers aren’t just clients - they’re long-term partners. We value birthday cards over business cards and pride ourselves on building genuine relationships that drive trust and growth.

Hive Watch is seeking a Director, Delivery and Advisory to reimagine and scale our security operations center function. This is an opportunity to help redefine what a modern, technology-enabled GSOC looks like - not by copying legacy security models, but by challenging them and building something better.

This role is designed for a strategic, hands‑on operator who is comfortable questioning “how it’s always been done” and replacing it with smarter, more scalable approaches that focus on providing complicated oversight to customers that vary in size, scope, demand, and culture. You’ll bring structure, vision, and operational rigor to complex, high‑stakes environments while actively pushing the organization to think differently about people, process, and technology.

You’ll oversee a number of GSOC teams end‑to‑end and serve as a steady, senior presence during critical incidents and client escalations.

While you’ll be deeply grounded in the realities of 24/7 security operations, your mandate extends beyond day‑to‑day execution. You’ll design new programs, develop future GSOC managers and leaders, and define what operational excellence looks like as Hive Watch continues to expand its footprint.

You’ll bring real‑world operational insight into how we build, sell, and deliver our technology to our customers. This will come about by owning relationships, being an advisor‑consultant to lead customers to build their security programs around Hive Watch, and help them work through the change management that drives stickiness in our product and services so that they can see real value.

In addition, you’ll also work closely with our internal product, implementation, and customer success teams to drive insights and help us continually improve.

• Own end-to-end oversight of Hive Watch’s Security Operations Center programs. You’ll ensure consistent service quality, reliability, and operational excellence across both dedicated and…