Program Director - Wholesale Technology

Job Description

Fabletics

OS is currently looking for a Program Director - Wholesale Technology

How You Fit In:

As the Program Director - Wholesale Technology, you will own the systems, integrations, and workflows that enable global wholesale growth. This role sits at the intersection of technology, data, and operations-driving solution design, ensuring system readiness, and scaling processes across OMS, ERP, WMS, PLM/PIM, and wholesale partner platforms.

You will provide strategic direction while maintaining hands-on engagement to guide requirements, support teams, and ensure high-quality delivery.

This position will report to the VP of Merchandising Technology.

What You Will Do:

Strategic Requirements & Solution Leadership:

* Lead discovery and requirements definition across Operations, Supply Chain, Technology, Merchandising, and Finance.

* Translate complex workflows into clear technical requirements, integration logic, and scalable solution designs.

* Drive future-state process mapping and data flow design to support global expansion and partner readiness.

Systems & Data Governance:

* Oversee product data integrity and governance across OMS, ERP, PLM/PIM, and wholesale partner feeds.

* Establish standards for item setup, UPCs, GTINs, pricing, content, and compliance data.

* Develop and maintain dashboards and reporting that enhance visibility and decision-making at scale.

Integration Ownership:

* Provide senior oversight for wholesale partner integrations, including scoping, testing, deployment, and enhancements.

* Monitor integration performance, resolve high-impact issues, and guide root-cause elimination in partnership with Technology and vendor teams.

* Recommend integration tooling and architectural improvements to increase scalability and reduce manual work.

Global Operations Support:

* Oversee setup of routing, labeling, ASN automation, and compliance logic within OMS/WMS and partner systems.

* Own systemic improvements to global fulfillment workflows, optimizing accuracy, speed, and cost.

* Partner with operations leaders to resolve escalations and strengthen end-to-end fulfillment processes

Program Leadership & Roadmap Execution:

* Lead the wholesale technology roadmap, prioritizing initiatives, aligning stakeholders, and driving delivery.

* Anticipate dependencies, identify risks early, and maintain executive-level visibility into progress.

* Champion adoption and change management across global teams to ensure successful rollout of new systems and workflows

What You Can Bring:

* 7-10+ years of experience in wholesale operations, technical operations, business systems, integrations, or supply chain technology.

* Proven leadership driving complex, cross-functional systems initiatives end-to-end.

* Strong fluency across OMS, ERP, WMS, PLM/PIM, and EDI/API workflows.

* Demonstrated expertise in gathering requirements, designing scalable processes, and leading implementation efforts.

* Excellent written and verbal communication skills, with the ability to influence across functions and levels

Preferred Qualifications:

* Experience with wholesale and supply chain platforms such as NuORDER, Centric, Blue Cherry, Oracle, or comparable systems

* Familiarity with workflow automation tools (e.g., Airtable, Parabola)

* Comfort with data validation and reporting; SQL experience is a plus

What Success Looks Like:

* Clean, reliable product and operational data across global wholesale systems

* Faster, more accurate wholesale partner onboarding and integration performance

* Meaningful reduction in manual workflows through automation and process optimization

* Continuous improvement in global fulfillment accuracy and compliance

* Wholesale technology roadmap initiatives delivered on time with clarity and technical rigor

Where we are:

* This role will be based in our El Segundo Headquarters.

Compensation & Total Rewards

At Fabletics, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total…