Senior Revenue Operations Analyst

This is a hybrid role with 2 days/week in our El Segundo, CA office.

NEOGOV is a proud AI-Enabled SaaS leader in the Public Sector & Public Safety space with a mission to serve the people who serve the people. Our clients use our software to streamline everyday processes NEOGOV is a leading AI-enabled SaaS provider serving the public sector and public safety organizations nationwide.

For more than 25 years, we’ve helped agencies streamline critical workforce and operational processes through an integrated, intelligent platform. From hiring and onboarding to employee growth, retention, compliance, and public safety operations, our solutions support the full employee lifecycle. Guided by our mission to serve the people who serve the people, we combine innovation, customer focus, and purpose-driven technology to help build stronger communities.

NEOGOV is seeking a highly skilled Senior Revenue Operations (Data) Analyst to join our Revenue Operations team and play a critical role in supporting the success of our Sales and Marketing organizations. This individual will own high-impact analytics initiatives, deliver accurate and timely business insights, and help shape the future of reporting, automation, and data strategy across the revenue organization.

This role will be responsible not only for day-to-day analysis and reporting, but also for driving long-term planning around reporting automation
, improving data quality and decision-making, mentoring junior analysts, and helping NEOGOV become a market leader in modern, AI-enabled Rev Ops reporting
.

The ideal candidate is analytical, strategic, systems-minded, and comfortable working across large datasets, business stakeholders, and reporting tools such as Salesforce, Tableau, Excel, and GTM systems
.

• Analyze large datasets to identify trends, patterns, and insights that drive business strategy and decision-making across Revenue Teams.
• Develop and maintain reporting frameworks that support annual planning and ongoing business operations, including:
  • Territory trends
  • Quota and commission planning
  • Pipeline management
  • Pricing analysis
  • Sales and marketing performance tracking
• Extract meaningful customer and market insights by collecting, cleaning, analyzing, and interpreting data using statistical and analytical methods.
• Identify anomalies, risks, and opportunities in revenue data, and provide actionable recommendations to stakeholders in real time.
• Develop individual KPIs, including sales quotas and territory management frameworks, by leveraging historical performance and forward-looking analysis.
• Own and maintain TAM (Target Addressable Market) assignments within Salesforce, cross-referencing annual goals, current activity, and prior outcomes.

• Research, evaluate, and implement relevant AI and automation tools that improve reporting efficiency, insight generation, forecasting, and business decision support.
• Help NEOGOV establish a best-in-class approach to AI-enabled revenue analytics
  , including opportunities in natural language reporting, anomaly detection, data summarization, forecasting, and dashboard automation.
• Partner with systems, operations, and business leaders to identify high-value use cases for AI in reporting and go‑to‑market analytics.
• Build processes and standards that enable the responsible, scalable use of AI within Rev Ops reporting.

• Develop, maintain, and optimize Tableau, Excel, and Salesforce dashboards, reports, and visualizations for stakeholders at all levels of the business.
• Build a long-term roadmap to automate recurring reporting and dashboard workflows
  , with a focus on scalability, reliability, and reduced manual effort.
• Use Python for data analysis and automation (e.g., pandas, data processing, API integrations, reporting workflows).
• Ensure the accuracy, integrity, and consistency of data across multiple systems and reporting environments.
• Use Salesforce ETL tools to insert, update, and delete data as needed to support business processes and data hygiene.

• Contribute to the development and execution of…