IT Business Analyst - PLM

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day.

We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

We are seeking a process-oriented Business Analyst to spearhead the Future State PLM transformation initiative
. This role will be responsible for assessing current-state PLM processes, gathering cross-functional business requirements, and helping define the vision and roadmap for a scalable, future-ready PLM ecosystem. The Business Analyst will serve as a key liaison between business stakeholders and technical teams to ensure the new PLM solution aligns with enterprise objectives and supports end-to-end product lifecycle processes within the CPG industry.

The candidate must be willing to work on site 4 days a week in El Segundo, Mattel HQ, USA.

• Redesign of PLM processes to align with business objectives and technological advancements based on leading practices within CPG.
• Develop and execute transformation roadmaps for the integration of FlexPLM, Windchill, Thing Worx, and 3rd party CAD systems.
• Document and evaluate current PLM business processes, systems, and data flows across Engineering, Quality, Regulatory, Supply Chain, and Product Development teams.
• Identify pain points, inefficiencies, and manual dependencies in the current state.
• Conduct stakeholder discussions and workshops to capture business needs and priorities.

• Work with functional leads to define future state business processes and operating models.
• Develop business use cases, process flows, and capability maps to support future state definition.
• Align future state capabilities with the enterprise PLM vision, compliance needs, and digital transformation goals.

• Translate business needs into clear, testable functional and non-functional requirements for future PLM solutions.
• Manage and maintain a structured backlog of business requirements, ensuring traceability through implementation.
• Collaborate with PLM architects and vendors to ensure proposed solutions meet business expectations.

• Support test planning, user acceptance testing (UAT), and validation activities for future state processes.
• Partner with business users to verify that new capabilities are aligned to business needs and are fit for use.

• Collaborate with project teams in the execution of PLM transformation initiatives, ensuring adherence to timelines.
• Serve as the key business liaison between functional teams and IT/solution delivery teams.
• Support organizational change management efforts through documentation, communication, and training support.
• Provide input into migration, onboarding, and adoption plans for future state tools and processes.

Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues.

Proactively identify and resolve technical and operational challenges to ensure smooth project execution.

Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements.

• Education:
  
  Bachelor’s degree in engineering, Information Systems, Supply Chain, or related discipline.
• Experience:
  
  3+ years of experience in PLM systems analysis, implementation, and management. Proven experience with PLM systems (Windchill, Thing Worx) and CAD systems (e.g., Creo, Solid Works, Freeform, Artios
  
  CAD). Strong background in business process analysis and system integration within the product development lifecycle.
• Problem-Solving:
  Strong analytical and…