Air Force - Senior Account Manager; Arlington, VA

Company Overview

Build your career at IDS and help deliver mission-critical software to the Federal Government.

At IDS, your work matters. Our software supports critical national defense missions and helps federal agencies operate more effectively. Join a team of over 275 dedicated professionals who share a passion for excellence and innovation.

Support critical government operations.

Opportunities to advance and develop new skills.

Work alongside industry professionals.

25+ years of success and growth.

• Competitive salaries that recognize your expertise and contributions, with regular performance reviews.
• Flexible work arrangements and generous PTO that increases with tenure.
• 11 federal holidays annually.
• Multiple PPO medical plans with $0 employee-only coverage options, plus dental and vision plans including annual exams, lenses/contacts every 12 months, and frames every 24 months.
• 401(k) retirement plan with a company-funded 3% annual safe harbor contribution.
• $25,000 employer-paid life and AD&D coverage plus disability insurance, with optional voluntary coverage up to $500,000.
• Optional accident, critical illness, and hospital indemnity plans.
• Pre-tax health care and dependent FSAs.
• Training opportunities, certification support, and career advancement paths.

Many positions require active government clearances. Our Facility Security Officer guides employees through required paperwork and renewals.

Integrated Data Services (IDS) is seeking a Senior Account Manager to serve as the strategic lead for the Department of the Air Force (DAF) account. This role is responsible for owning the customer relationship, driving enterprise adoption, and expanding the impact of the Project Management Resource Tools (PMRT) System and the Comprehensive Cost and Requirement (CCaR™) System across Portfolio Acquisition Executive (PAE) organizations and Headquarters Air Force (HAF) stakeholders.

• Serve as the primary point of contact and trusted advisor to DAF leadership, including Secretariat, Air Staff, Space Staff, PAEs, DRPMs, resource sponsors, and FM stakeholders.
• Own overall account health, customer satisfaction, and long-term relationship strategy.
• Build and maintain strong relationships across senior leadership and working-level stakeholders.
• Align PMRT and CCaR™ capabilities to DAF priorities, ensuring clear linkage to mission outcomes.
• Lead the account strategy to drive enterprise adoption and sustained usage of PMRT and CCaR™ as authoritative systems.
• Ensure customers fully realize the value of real-time, data-driven portfolio management.
• Partner with delivery teams to remove adoption barriers and accelerate user engagement.
• Champion change management efforts, including stakeholder alignment, communications, and executive-level advocacy.
• Strategic Engagement & Executive Influence
  • Engage directly with senior DAF leadership to shape how PMRT and CCaR™ support portfolio-level decision making.
  • Lead executive briefings, demonstrations, and strategic discussions that clearly articulate mission impact and decision advantage.
  • Anticipate customer needs and position IDS solutions to address emerging priorities.
  • Support and influence governance, policy alignment, and enterprise-level transformation initiatives.
• Growth & Account Expansion
  • Identify, shape, and drive follow-on opportunities aligned to DAF priorities and enterprise expansion.
  • Partner with IDS leadership to develop and execute account growth strategies, expanding PMRT and CCaR™ adoption across PAEs, adjacent organizations, and unrealized DAF whitespace.
  • Position new capabilities, including CCaR™ AI, to expand mission impact and deepen customer engagement.
  • Support capture activities, proposals, and strategic pursuits within the account.
• Cross-Functional Leadership
  • Act as the bridge between the customer and IDS product and engineering teams.
  • Ensure customer priorities, feedback, and operational insights are clearly communicated and acted upon internally.
  • Collaborate with delivery teams to ensure…