Technical Writer

Position Summary

• The Technical Writer creates clear technical documentation for the installation, troubleshooting, maintenance, and service of EV charging systems. This role works closely with engineering teams to translate complex technical information into accurate, compliant documentation aligned with evolving hardware and firmware releases.

• Produce diagnostic troubleshooting documentation, including fault‑code guides, flowcharts, and step‑by‑step diagnostic procedures.
• Create installation manuals for electricians, field technicians, and deployment partners, ensuring compliance with electrical and safety standards when installing EV charging systems.
• Develop comprehensive service documentation supporting maintenance, repair, and field operations of EVSE charging solution.
• Build quality documentation such as quality manual, templates, non‑conformance management procedure, quality control procedures, and quality assurance procedures aligned with industry standards.
• Collaborate with engineering teams to gather technical details, review designs, and ensure documentation accuracy.
• Maintain version control and ensure documentation stays aligned with hardware and firmware releases.
• Translate complex technical concepts into clear, structured content for diverse audiences.

10 months

• Actual salary may vary depending on job‑related factors, including knowledge, skills, experience, and location. In addition to a competitive base salary, we offer discretionary target cash bonuses, restricted stock units (subject to Board Approval), and a comprehensive benefits package including health, life, and disability insurance, unbounded paid time off including parental leave, and a 401(k).

At EVgo, we are committed to creating an equitable and inclusive workplace where everyone feels welcome. We are an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

We also provide reasonable accommodation to individuals with disabilities.