Data Center Metro Technician

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Full Time Dedicated El Segundo, CA, US

5 days ago Requisition

Salute is a leading provider of cutting‑edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Electrical Subject Matter Expert to join our team and drive our relationships with hyperscale clients to new heights.

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well‑being, your family, and your future:

• Time to Recharge:
  Enjoy 8 company‑paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package:
  Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind:
  The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters:
  Enjoy our employer‑supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support:
  Access to HSA, mental health resources, and gym discounts—because your health matters.
• Extra Protection & Perks:
  Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and  protection for life’s unexpected moments.

The Metropolitan Technician (Metro Tech) supports and maintains critical data center operations for Cloudflare facilities located in Los Angeles. This role is responsible for supporting IT systems, network services, infrastructure deployments, troubleshooting activities, inventory management, and operational support within mission‑critical data center environments.

• Support data center operations, network services, and business‑critical systems.
• Install, rack, stack, and deploy servers, switches, routers, and network hardware.
• Perform software and firmware upgrades on network equipment.
• Run, verify, and test patch cables and structured cabling paths.
• Execute basic network configuration and troubleshooting activities.
• Support infrastructure maintenance and break‑fix activities.
• Maintain inventory accuracy using DCIM tools such as Net Box.
• Coordinate cross‑connect installations and vendor activities.
• Process shipments, maintain storage areas, and ensure cleanliness within cages/racks.
• Perform audits related to hardware, circuits, power, and capacity.
• Manage support tickets end‑to‑end using systems such as JIRA.
• Travel to nearby sites as needed to support operational requirements.

• 3–4 years of remote hands or data center experience.
• Working knowledge of Linux operating systems.
• Experience with Cisco, Juniper, Arista, Infinera, and Ciena hardware and operating systems.
• Understanding of data center environments and cable management best practices.
• Ability to work independently with minimal supervision.
• Strong multitasking and project coordination abilities.
• Experience leading projects and working autonomously.
• Experience with ticketing tools such as JIRA and DCIM systems such as Net Box.
• Ability to perform basic server diagnostics and troubleshooting.

• ITIL and/or CCNA certifications.
• Strong documentation and organizational skills.
• Excellent communication skills.
• Ability to lift up to 55 lbs (25 kg).
• Access to reliable transportation for travel between metro‑area sites.
• Experience planning and executing network deployments.

• Availability during standard business hours and flexibility for after‑hours maintenance windows.
• Ability to respond onsite within designated response times when required.
• Adherence to all data center safety, security, and operational procedures.
• Maintain professionalism while supporting mission‑critical infrastructure operations.

If you…