Sr Manager IT - Partner Strategy & Vendor Management
Listed on 2026-07-13
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IT/Tech
Business Continuity -
Business
Business Continuity
Sr Manager IT – Partner Strategy & Vendor Management
Location:
El Segundo, California
Pay Range: $165,000 – $200,000 per year
Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.
OverviewCREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day.
We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Senior Manager, Vendor Management, will lead the development and execution of enterprise-wide vendor management and partner governance practices. This role is responsible for establishing strong relationships with strategic vendors, Global Capability Centers (GCCs) ensuring performance accountability, driving value realization, and fostering collaboration between internal business teams and external partners.
The ideal candidate brings deep experience in vendor management, supplier governance, strategic partnerships, consulting, program management, procurement, technology services, or business operations. The role requires strong stakeholder management, negotiation, and analytical skills to optimize vendor performance, mitigate risks, and support business objectives across multiple functions.
Responsibilities Vendor Relationship Management- Build and maintain strategic relationships with key vendors and external partners.
- Act as the primary point of contact for vendor governance, performance discussions, and escalations.
- Facilitate collaboration between vendors and internal stakeholders to ensure successful delivery of services and outcomes.
- Promote a partnership‑oriented approach focused on continuous improvement and innovation.
- Establish and manage vendor governance frameworks, operating models, and review processes.
- Define and monitor vendor KPIs, SLAs, and performance scorecards.
- Lead regular business reviews and performance discussions with vendors and stakeholders.
- Drive corrective actions and improvement plans when performance gaps are identified.
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