Sr IT Business Analyst - PLM Transformation

Sr. Business Analyst – Future State PLM Transformation

We are seeking a process-oriented Sr. Business Analyst to spearhead the Future State PLM transformation initiative. This role will assess current-state PLM processes, gather cross‑functional requirements, and help define the vision and roadmap for a scalable, future‑ready PLM ecosystem. The Business Analyst will serve as a key liaison between stakeholders and technical teams, ensuring the new PLM solution aligns with enterprise objectives and supports end‑to‑end product lifecycle processes within the CPG industry.

Candidates must be willing to work on site 4 days a week in El Segundo, Mattel HQ.

• Redesign PLM processes to align with business objectives and technological advancements based on leading practices within CPG.
• Develop and execute transformation roadmaps for the integration of FlexPLM, Windchill, Thing Worx, and 3rd‑party CAD systems.
• Document and evaluate current PLM business processes, systems, and data flows across Engineering, Quality, Regulatory, Supply Chain, and Product Development teams.
• Identify pain points, inefficiencies, and manual dependencies in the current state.
• Conduct stakeholder discussions and workshops to capture business needs and priorities.

• Work with functional leads to define future state business processes and operating models.
• Develop business use cases, process flows, and capability maps to support future state definition.
• Align future state capabilities with enterprise PLM vision, compliance needs, and digital transformation goals.

• Translate business needs into clear, testable functional and non‑functional requirements for future PLM solutions.
• Manage and maintain a structured backlog of business requirements, ensuring traceability through implementation.
• Collaborate with PLM architects and vendors to ensure proposed solutions meet business expectations.

• Support test planning, user acceptance testing (UAT), and validation activities for future state processes.
• Partner with business users to verify that new capabilities are aligned to business needs and are fit for use.

• Collaborate with project teams in the execution of PLM transformation initiatives, ensuring adherence to timelines.
• Serve as the key business liaison between functional teams and IT/solution delivery teams.
• Support organizational change management efforts through documentation, communication, and training support.
• Provide input into migration, onboarding, and adoption plans for future state tools and processes.

Facilitate effective communication between offshore and onshore teams, ensuring transparency and alignment on project status, risks, and issues.

Proactively identify and resolve technical and operational challenges to ensure smooth project execution.

Build and maintain strong relationships with key stakeholders, providing regular updates and addressing any concerns or requirements.

• Education: Bachelor’s degree in engineering, Information Systems, Supply Chain, or related discipline.
• Experience: 7+ years of experience in PLM systems analysis, implementation, and management. Proven experience with any PLM systems, Windchill, Thing Worx, and CAD systems (e.g., Creo, Solidworks, Freeform, Artios Cad). Strong background in business process analysis and system integration within the product development lifecycle.
• Problem‑Solving: Strong analytical and problem‑solving abilities, with a proactive approach to addressing challenges.
• Cultural Awareness: Ability to work effectively in a multicultural environment and manage teams across different time zones.

• Experience with large‑scale PLM transformation or system implementation programs within the CPG industry.
• Understanding digital thread, digital twin, or model‑based enterprise concepts.
• Exposure to Agile delivery models and tools (e.g., JIRA, Azure Dev Ops).
• Excellent communication and stakeholder management skills across business and IT…