Cable Landing Station Network Technician

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Vision insurance

SILTT is searching for a dynamic and highly motivated Network Technician responsible for providing technical and operational support for all submarine cable, power, and terrestrial connectivity systems housed within a Cable Landing Station (CLS). This role is responsible for monitoring, troubleshooting, and maintaining transmission equipment, power systems, and environmental controls to ensure uninterrupted service between the cable landing site and the wider terrestrial and undersea network infrastructure.

The Network Technician serves as the first‑line response for alarms, performs preventative maintenance, and assists engineering and NOC teams during major cable events and restoration activities. If you are excited by the opportunity to join our team as a Network Technician, we encourage you to apply today!

At SILTT we’re pushing the limits of infrastructure innovation in the Telecommunications and Information Technology industry. From delivering world‑class modular data center facilities to all‑hours, 365‑day operational response and disaster recovery, our multi‑functional team of experts are force multipliers across the infrastructure landscape. We pride ourselves in leading from the front to advise, assist, and accompany our clients through their toughest technological and operational challenges.

At SILTT, “objective‑driven” means first being “people‑driven”. As a small business we know that the ability to achieve our mission demands we take care of our own by providing our team members with a variety of benefits that allow them to live fulfilling, healthy, balanced, meaningful lives. That’s why we believe in offering a holistic rewards package featuring market‑leading healthcare plans, a generous 401K program, accrued paid time off and fixed holiday leave, continuous learning and professional development incentives, and promote a sustainable work‑life balance.

As we charge ahead in the competitive world of technology and global sustainment, we need a strong Network Technician to support our current and future projects. This critical position will collaborate with fellow SILTT teammates and stakeholders. Join the industry of tomorrow! We're seeking applicants to support datacenters, telecommunications, and AI. Apply now.

In this role, you will support a high‑impact Cable Landing Station that forms the backbone of enterprise service delivery. This role provides the opportunity to modernize CLS best practices and shape a world‑class operations culture. Key responsibilities include, but are not limited to:

• Monitor all submarine cable terminal equipment (e.g., Sub Com, NEC, ASN, TE Sub Com systems) and associated terrestrial backhaul circuits.
• Respond to alarms, alerts, and notifications from NOC and station monitoring systems.
• Perform diagnostics on DWDM, SDH, and power feeding equipment (PFE) to identify and isolate faults.
• Maintain network availability and SLA compliance through prompt incident response and escalation.

• Conduct routine preventative and corrective maintenance on network and facility equipment.
• Assist in planned maintenance activities under CAB‑approved MOPs (Methods of Procedure).
• Perform pre‑ and post‑maintenance verification to confirm service stability.
• Support firmware upgrades, configuration changes, and acceptance testing of new systems.

• Serve as first responder to faults affecting the cable landing or terrestrial network equipment.
• Log, document, and elevate incidents per ITIL standards to L2/L3 engineering and vendors.
• Assist with troubleshooting during cable faults, power interruptions, or transmission anomalies.
• Coordinate with the NOC, marine maintenance teams, and vendor representatives during outage recovery.

• Maintain up‑to‑date station diagrams, network schematics, and configuration files.
• Document all incidents, maintenance activities, and test results in ticketing and CMDB…