Tech-Savvy Help Desk Associate for MSP Support
Job in
El Segundo, Los Angeles County, California, 90245, USA
Listed on 2026-08-08
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Socket.dev is seeking a customer-focused Help Desk Specialist in El Segundo, CA to provide phone-based technical support to external customers, troubleshoot remotely, and guide users through hardware and software issues with a high-touch, white-glove approach.
You will log and track tickets, support Microsoft 365 tools, coordinate with vendors, and drive first-call resolution while expanding your MSP experience in a dynamic environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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