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Digital Workplace Field Support Lead
Job in
El Segundo, Los Angeles County, California, 90245, USA
Listed on 2026-09-08
Listing for:
HCLTech
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
HCLTech in El Segundo, California, seeks a DWP FSS Lead to head Field Support Services across sites, ensuring timely end-user incident resolution, onsite and remote support, and adherence to SLA targets.
You will drive governance, service performance, and cross-team collaboration with Service Desk, EUC, Infrastructure, Security, and Asset Management to improve user experience and service quality across business locations.
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