Logistics Manager - Last Mile

Logistics Manager – Last Mile

Fabletics is currently looking for a Logistics Manager – Last Mile. The Logistics Manager will play a critical role in managing Fabletics’ domestic and international small parcel and final mile delivery, cross‑border, and reverse logistics network across e‑commerce and retail channels. This role will directly support the Director, Global Logistics Operations in carrier strategy, contract negotiations, service performance management, cost optimization, and cross‑functional issue resolution.

• Manage Fabletics’ small parcel, final mile, cross‑border, and returns carrier network across e‑commerce and retail channels.
• Support carrier contract negotiations through analysis of rates, zones, ZIP code impacts, surcharges, service levels, volume trends, and cost performance.
• Track and report on key KPIs, including on‑time delivery, exception trends, claims, returns performance, cost per package, and surcharge exposure.
• Identify root causes of service failures, cost increases, invoice discrepancies, claims trends, cross‑border delays, and returns issues.
• Partner with Fulfillment Centers, Retail, Global Member Services, IT, Accounting, Finance, Project/Strategy, and carrier partners to resolve issues and improve performance.
• Own performance reporting for leadership, highlighting trends, risks, business impact, and recommended actions.
• Lead carrier meetings and quarterly business reviews, including agenda preparation, performance analysis, follow‑ups, and accountability tracking.
• Serve as the primary day‑to‑day contact for 5+ parcel, cross‑border, and returns carriers.
• Manage claims tracking and cost recovery reporting.
• Provide direction and oversight to the Logistics Specialist at the 3PL to support smooth execution and timely issue resolution.
• Work independently, manage competing priorities, and drive solutions without constant direction.

• Bachelor’s degree in Supply Chain, Business, Economics, Operations, Logistics, or a related field (preferred).
• Strong proficiency in Microsoft Excel.
• Strong verbal and written communications skills.
• 5+ years of experience in logistics, transportation, parcel operations, e‑commerce fulfillment, retail distribution, or supply chain.
• 3+ years of direct experience managing small parcel (domestics and international), final mile, cross‑border, and/or returns operations.
• Strong understanding of parcel carrier pricing, including zones, ZIP code logic, dimensional weight, accessorials, fuel, residential, delivery area, peak, and other surcharges.
• Strong executive communication skills with the ability to translate logistics details into clear, concise business updates.
• Ability to work independently, manage competing priorities, and drive solutions without constant direction.
• Strong Excel and data analysis skills, with the ability to turn large data sets into clear insights and action plans.
• Ideal candidate brings foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation.

• Annual base salary range: $100,000 – $125,000.
• Hybrid work schedule*
• Discretionary paid time off*
• Summer Fridays*
• Healthcare plans
• Employee discounts
• 401(k)
• Annual bonus program
• Equity program*
• Position based in our El Segundo Headquarters.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity, inclusion, and equity. We encourage you to apply regardless of meeting all qualifications or requirements.