Manager, Quality Assurance; Food Safety

Manager, Quality Assurance
Full Time
Malvern, PA

OVERVIEW
The Manager, Quality Assurance's primary role is to ensure that all food products produced meet the requirements of customers, GFSI standards, regulatory authorities, and the Company. The Manager is responsible for the overall coordination and implementation of quality control programs and procedures necessary to meet internal and customer specific quality control standards.

RESPONSIBILITIES

• Work closely with executive management on proactively improving quality assurance program
• Champion and maintain quality and food safety initiatives to monitor and document product, facility, and worker compliance at the manufacturing site
• Conduct annual validations and Internal audit for compliance with company, customer specs, GFSI and federal regulation standards
• Lead SQF certification, Non-GMO Projects, and Kosher, Halal and Vegan program maintenance
• Interface with all regulatory agencies, certification bodies, and customers and ensure compliance of manufacturing facilities
• Support production at manufacturing locations in producing top quality products that meet internal specifications including compliance with processing specs, and sensory program.
• Collaborate with the Regulatory Team to conduct packaging/nutritional audits on current production as needed
• Organize food safety training documentation and tools and monitor effectiveness of training programs according to required frequency.
• Review and maintain hold log, product specifications, certificates of analysis, and all other QA documents
• Coordinate relevant physical, chemical, and microbiological tests on raw materials, WIP items, and finished products per specifications
• Review lab testing results, testing requirements, and procedures on products and processing environments
• Oversee all plants HACCP, pre-requisite quality programs, and all quality/food safety related programs to meet internal, regulatory, GFSI and/or customer requirements
• Ensure all sanitation and food safety guidelines are being met throughout the manufacturing facilities
• Generate reports describing Quality Assurance KPIs, activities, trends, and expenditures as well as communicating findings and action plans to necessary/appropriate parties
• Help with the Sensory Evaluation process to ensure that all products meet company standards
• Manage food safety related concerns and complaints with corrective action reports timely
• Attend industry educational trainings, seminars, and events to understand industry best practices and provide technical support to the facility
• Manage quality budget including testing costs, capital expenditures, and headcount of quality team
• Assist with BOM development and management of products
• Assist with plant trials for new and existing products
• Coordinate shelf-life studies of existing products to validate instructions, microbial limits, and organoleptic properties
• Adhere to all facility policies concerning safety, security, and Good Manufacturing Practices (GMPs
• Performs other duties, as assigned, and follows through on requests in a timely manner Supervisory Duties
• Lead, manage, and supervise employees, delegate training for all processes within the Quality area setting
• Provide mentorship and training to functional team members
• Accountable for developing talent through on-going performance feedback and career management coaching

QUALIFICATIONS
Education, Technical Skills, and/or Previous Experience:

• Bachelor's of Science degree in Food Science or Microbiology preferred or an equivalent combination of education and relevant work experience may be considered
• Minimum of 5 years' experience in a food and/or beverage manufacturing environment
• Thorough knowledge of GMP, FDA/USDA and Food Safety, SOPs, and SQF
• Leadership skills, focused on results, employee engagement, decision making, teamwork, and change management
• Strong mathematical skills
• Certified PCQI, HACCP and SQF practitioner

• Bi-lingual in Spanish is a plus, not a requirement
• Strong PC skills, including MS office programs
• Excellent interpersonal communication, problem solving, and organizational skills
• The employee must have the ability to quantitatively review technical procedures and representative regulations;
  In addition, must be capable of writing detailed reports and general day-to-day oversight and related correspondence
• The ability to effectively present information to groups and respond to questions from peers, supervisors, and managers is essential
• Ability to multi-task and set priorities within Quality Assurance

WORK ENVIRONMENT

• Warehouse and production manufacturing environment that includes both tempered and ambient areas.
• The work environment is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Position requires the ability to stand or sit for prolonged periods, step, balance, crouch, stoop, kneel, squat, bend,…