Order Management Coordinator

About Liquid I.V.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.

About Liquid I.V.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.
We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.
Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
About Our Team
We are a world-class team of innovators and passionate change-makers, looking to develop transformative hydration solutions and make a meaningful impact on the world around us.
At Liquid I.V., we are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve.
Our team members enjoy a flexible and inclusive working environment, a highly collaborative and innovation-forward culture, generous benefits and perks that empower employees to champion their wellbeing every day, as well as an infinite supply of Liquid I.V. for extraordinary hydration.
About

The Role
The Food Coordinator at LIV is the heartbeat of our premium customer experience. In this high‑visibility role, you’ll deliver white‑glove service to LIV’s most important customers — the partners who power our success. You’ll be their trusted point of contact, ensuring every order, interaction, and escalation flows smoothly across sales, supply chain, and the customer.
You’ll also play a key role in leveling up the entire order management team by sharing insights, best practices, and customer learnings that help us grow stronger together.
Functions and duties of this role include, but not limited to:

• Contributes to achieving key performance indicators, including daily sales, on-time performance, open orders, and department efficiency.
• Ensures the attainment of customer delivery service targets by working with the logistics, distribution, and supply planning teams. Proactively identifies and escalates potential customer issues.
• Responsible for knowing all aspects and procedures for key accounts, ensuring best in class service and communication.
• Partner with AR, Sales, and Distribution and…