Senior Account Manager

Responsibilities

• Act as Client point of contact and representative of the agency, presenting estimates, SOWs, project status, and deliverables

• Manage and monitor project lifecycle

• Manage day to day workflow, timelines, and milestones; working with team to help drive scheduled deliverables, relay revision requests, record progress and help tackle obstacles as they arise

• Establish clear integration checkpoints to facilitate collaboration between the internal departments involved in the creative development process

• Own all internal correspondence such as crafting meeting reports, and reviewing creative and strategic briefs with an eye toward Client’s business goals

• Recap internal meetings, client and team feedback, decisions and deliverables in writing for dissemination to the team

• Create and maintains account/project status reports

• Coordinate and facilitate internal and client meetings

• Help develop and advocate for strategic goals, planning, and positioning

• Seek out opportunities for business growth with existing or new clients

• Collaborate with Account Lead and key project stakeholders to oversee project steps, tasks, requirements for SOW

• Manage internal asset management in partnership with the Production team.

• Advocate for internal, cross functional teams (strategy, creative, production) to maintain integrity of the work, while staying on schedule and on budget.

• 4+ years of well‑rounded account and project management experience in advertising or related creative, fast‑paced businesses

• Experience successfully managing projects of a cross‑functional team

• Experience with Experiential projects a plus

• Professional writing skills, ability to construct a well‑written email with clarity and efficiency

• Ability to craft internal / external presentations and present in an engaging way

• Ability to effectively prioritize tasks and be resourceful, flexible and quick to adapt in a fast‑paced environment.

• Acute attention to detail

• Ability to foster trusting relationships with teammates and clients

• Digitally connected, passionate about technology and innovation with an insatiable curiosity for how it applies to our industry

• Familiarity with Google Suite, Slack and Microsoft Office