Security Officer - Lobby Desk Operator

Allied Universal -  - Responsibilities:
Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities;
Staff the front desk in a commercial property lobby by greeting visitors, verifying identification, issuing badges and/or access credentials, and maintaining sign-in and sign-out logs;
Monitor alarms, CCTV, and building access control systems from a stationary post, documenting unusual activity and reporting concerns per site protocols;
Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications to property management and/or emergency services as directed;
Complete required reports such as incident reports, daily activity logs, and maintenance or access requests, and communicate pertinent updates during shift transitions