Manager Security Operations

Overview

The Manager, Security Operations & Investigations will lead security operations for Mattel’s El Segundo, CA corporate campus. The role focuses on enhancing day‑to‑day security operations, personnel performance, and overall campus safety within a corporate environment.

This position reports to the Director of Global Security and Compliance.

• Build and lead a high‑performing El Segundo security team, fostering collaboration, strong communication, integrity, and a positive culture.
• Provide strategic physical security guidance to ensure compliance with corporate and regulatory policies, standards, and procedures.
• Lead crisis management strategy and program development while maintaining a high level of emergency preparedness and supporting business continuity efforts.
• Drive Global Security initiatives, including the development and implementation of Standard Operating Procedures (SOPs).
• Serve as the primary point of contact for all physical security matters, including crisis response, events, investigations, and officer deployment.
• Oversee security planning and staffing for corporate events and public engagements.
• Partner with Global Security teams to share best practices and drive continuous improvement.
• Lead and manage security and safety investigations; collaborate cross‑functionally as needed.
• Oversee investigative resources to ensure timely, thorough case resolution and keep leadership informed of key developments.
• Support GSOC operations through SOP development and identification of tools to monitor and mitigate risks to people, assets, and facilities.
• Collaborate with internal and external stakeholders to ensure effective daily operations.
• Perform other duties as assigned.

• College Degree (BA) in a related field including Security, Finance, or Organizational Leadership.
• 6+ years’ experience in investigations, corporate security management, brand protection, with major corporation and/or law enforcement.
• Preferred certifications of CFE, PSP, and/or CPP.
• Interviewing experience.
• Experience in leading teams.
• Strong analytical and problem‑solving skills.
• Fluent in Spanish, both written and verbal communication preferred.
• Respectful – exhibit unwavering integrity always.
• One team – take a whole company view about what is best for Mattel.
• Inquisitive – stay curious and keep learning everyday.
• Action oriented – deliver on goals to achieve outcomes versus activities.
• Problem solving – demonstrate resilience in the face of challenge.
• Communicator – be transparent and share ideas and information clearly.
• Nimble – act decisively and with a sense of urgency.
• Change Management – influence forward thinking and embrace change.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential. The pay range is indicative of projected hiring range; base pay will be determined based on a candidate’s work location, skills, and experience.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.