DevOps Engineer

About Nexon

Nexon America is a branch of Nexon Co., Ltd., a global video game publisher and leading developer of online virtual worlds for PCs, consoles, and mobile devices. Nexon proudly offers celebrated franchises like Maple Story and Mabinogi that have been enjoyed by millions of players for over two decades. When we founded our Nexon America branch in 2006, we made it our goal to bring those unique games to western players using a player-first approach.

We achieve that goal by applying our team’s outstanding free-to-play expertise and live game support to every decision, every day.

But we’re committed to more than our games! Here at Nexon America, we’re all about open communication, diversity, mutual respect, and collaboration, so we can bring out the best in each other. Nexies find support, friendship, and career growth all in one place! And because we know a healthy work-life balance is the key to happiness, Nexies also enjoy flexible hours, a hybrid work model, and extra perks like food trucks, happy hours, and team events.

It’s why we’ve earned the Great Place to Work certification for 6 years running!

We’re looking to expand our team with passionate individuals who want to learn, play, and grow with us. Ready for a new challenge?

The Dev Ops Engineer will work with other Software Engineers, Database Engineers, and Product Managers to analyze system and network loads to address stability and performance challenges and collaborate with others to operate various systems. The Dev Ops Engineer performs ongoing application support by diagnosing and resolving issues, maintaining applications, and evaluating and recommending options for improving performance, maintainability, and operability.

We are currently working in the office 2-3x a week in a hybrid work model.

• Solve problems relating to mission critical services and build automation to prevent problem recurrence
• Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Nexon's services.
• Identify bad trends before they become problems; respond to automated system alerts, effectively troubleshoot system errors, and work incidents to return systems to normal operating conditions
• Conduct periodic maintenance and on call duties for emergency.
• Author and update high-quality documentation of all relevant specifications, systems, and procedures
• Other duties as assigned

• 3-5 years of system/network/software engineering experience
• Troubleshooting experience on entire layers from network to software
• Experience with cloud services (AWS, Azure, Google Cloud)
• Experience using monitoring systems (Zabbix, Cloud Watch)
• Experience with automation by using AI(n8n, agentic AI)
• Experience with web frontend or backend programming is a plus.
• Experience with automation and continuous integration tools (Rundeck, Jenkins, Git) is a plus.
• Experience with container orchestration system (Kubernetes) is a plus.
• Experience in using an Infrastructure as Code tool (Terraform) is a plus.
• Experience with DB and Data platform solutions (MSSQL, MySQL, Postgre
  
  SQL, Dynamo
  
  DB, Splunk, Snowflake) is a plus.
• Game industry experience is a plus.

• Bachelor’s degree in computer science, IT, IS, or equivalent experience.

• Excellent interpersonal and communication skills
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
• Familiarity with using script language (Python, Power Shell, shell)
• Understanding Windows and Unix/Linux systems taking in system libraries, file systems, and client-server protocols along the way.
• Strong grasp of internet network concepts, protocols, and associated service (TCP/IP, HTTP, FTP/SFTP, DNS, SSH, NFS, ICMP).
• Understanding of load balancing clusters, server load balancing, firewalls, routing and VLANs.
• Systematic problem-solving approach, coupled with a strong sense of ownership and drive.

Management has the right to add or change duties and job requirements at any time.

We offer medical, dental and vision plans for you, your spouse or…