Import Export Coordinator Japanese Bilingual

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Import Export Specialist - Japanese Bilingual - 5+ years of Experience in Freight Forwarding

We are seeking an Operations Specialist / Coordinator to support day-to-day freight forwarding operations during the U.S. launch phase. This role will work closely with the U.S. Director and collaborate with Japan headquarters and the Thailand team.

• Handle day-to-day freight forwarding operations (Ocean / Air / Import / Export)
• Coordinate shipments, documentation, and delivery schedules
• Communicate with customers, vendors, carriers, and overseas offices
• Monitor shipment status and resolve operational issues as they arise
• Support operational process setup during the U.S. branch launch phase
• Assist with internal coordination and reporting as needed

• Experience in freight forwarding or logistics operations (flexible depending on skill set)
• Basic to solid knowledge of Ocean and/or Air Import & Export operations
• Business-level English communication skills (required)
• Legal authorization to work in the U.S.
• Ability to work on-site in the Los Angeles area

• 5 years of logistics or freight forwarding experience
• Experience handling both import and export operations
• Japanese language skills or familiarity with Japanese business culture
• Experience working with overseas offices or international clients

We are looking for someone who:

• Is detail-oriented and reliable in daily operations
• Communicates clearly and proactively
• Is comfortable asking questions and seeking clarification
• Takes responsibility and follows through on tasks
• Enjoys working in a collaborative, team-oriented environment
• Can adapt to change in a growing, launch-phase organization

• Salary: $30-$36 hourly (DOE)
• Standard business hours:
  Monday–Friday, 9:00 AM–6:00 PM
• Potential flexibility in work style as the organization grows
• Benefits to be discussed (health insurance, PTO, etc.)

To be a company that connects people and nations— bridging Japan and the United States by supporting sustainable business and cross-border collaboration.

Be part of a U.S. business launch from an early stage

Work closely with leadership and gain broad operational exposure

Grow with a global logistics company that values communication and trust