Facilities Support Associate

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

The Facilities Support Associate is primarily responsible for operating the company shuttle and providing safe, reliable, and professional transportation services across the corporate campus, while also supporting receiving, shipping, mail distribution, event set‑ups, and re‑prographic services.

• Operate the on‑site company shuttle for a significant portion of the workday (approximately 4+ hours daily or as scheduled).
• Provide safe, timely, and courteous transportation for employees between designated campus locations.
• Conduct daily vehicle inspections and basic safety checks (fuel levels, tires, lights, cleanliness, etc.).
• Maintain shuttle cleanliness and report maintenance or safety concerns promptly.
• Adhere to all traffic laws, company driving policies, and safety procedures.
• Maintain a professional and service‑oriented demeanor while interacting with employees and guests.

• Receive, inspect, and log incoming shipments including product samples, toy prototypes, office supplies, marketing materials, and corporate mail.
• Verify shipment accuracy against packing slips and purchase orders; identify and report discrepancies or damages.
• Coordinate timely internal delivery of packages.
• Handle confidential or high‑value shipments with discretion and care.
• Prepare outgoing shipments using the UPS shipping portal.
• Generate shipping labels, track shipments, and provide tracking information to internal stakeholders.

• Assist with conference room and onsite event set‑ups including tables, chairs, signage, and materials distribution.
• Support breakdown and reset of event spaces as requested.
• Coordinate delivery of event materials and supplies across campus using company vehicles as needed.

• Provide reprographic support including high‑volume copying, binding, and preparation of presentation materials.
• Ensure timely completion of print and copy requests.
• Maintain organization and inventory of reprographic supplies and report equipment issues.

• Ability to safely operate a company shuttle vehicle for extended periods of time.
• Ability to prioritize scheduled transportation routes and time‑sensitive deliveries.
• Ability to maintain professionalism while transporting employees and handling confidential materials.
• Ability to work collaboratively within a team‑based environment.
• Ability to adapt to changing schedules, traffic conditions, and daily operational priorities.
• Strong safety mindset and defensive driving skills.
• Excellent customer service and interpersonal communication skills.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to manage multiple responsibilities in a fast‑paced corporate setting.
• Basic computer proficiency (Microsoft Office and web‑based systems).
• Experience in shipping, receiving, mailroom operations, facilities, or corporate services support preferred.
• Experience in a corporate office environment is strongly preferred.
• Experience in using shipping systems such as UPS online portal preferred.
• Knowledge of safe driving practices and vehicle safety procedures.
• Basic understanding of shipping and receiving processes.
• Familiarity with package tracking systems and shipping documentation.
• Knowledge of workplace safety practices in loading dock environments.
• Understanding of confidentiality and secure handling of corporate materials.

• High school diploma or GED.
• 1–3 years of professional driving experience (corporate shuttle, delivery, or commercial vehicle preferred).
• Valid Class B driver’s license with Passenger (P) endorsement.
• Clean driving record.
• Ability to meet company requirements for operating a company shuttle vehicle.
• Ability to sit and operate a vehicle for extended periods.
• Ability to lift and carry packages up to 40 pounds regularly.
• Frequent standing, walking, bending, and reaching throughout the workday.
• Work performed in a corporate office environment, loading dock areas, shuttle vehicle, and occasionally outdoors.

Mattel is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran or protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law. Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.