Facilities Support Associate

Company Description

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day.

We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity:

The Facilities Support Associate is primarily responsible for operating the company shuttle and providing safe, reliable, and professional transportation services across the corporate campus. This role ensures timely transport of employees, packages, product samples, and materials between designated locations while maintaining the highest standards of safety and customer service.

In addition to driving responsibilities, this position supports receiving, shipping, mail distribution, event set-ups, and reprographic services as needed. The Driver & Shipping Clerk plays a key role in supporting daily Corporate Services operations for approximately 1,800 employees, ensuring efficient movement of both people and high-value materials across campus.

What Your Impact Will Be:

Primary Responsibility:
Shuttle & Driving Operations

* Operate the on-site company shuttle for a significant portion of the workday (approximately 4+ hours daily or as scheduled).

* Provide safe, timely, and courteous transportation for employees between designated campus locations.

* Conduct daily vehicle inspections and basic safety checks (fuel levels, tires, lights, cleanliness, etc.).

* Maintain shuttle cleanliness and report maintenance or safety concerns promptly.

* Adhere to all traffic laws, company driving policies, and safety procedures.

* Maintain a professional and service-oriented demeanor while interacting with employees and guests.

Shipping & Receiving Support

* Receive, inspect, and log incoming shipments including product samples, toy prototypes, office supplies, marketing materials, and corporate mail.

* Verify shipment accuracy against packing slips and purchase orders; identify and report discrepancies or damages.

* Coordinate timely internal delivery of packages.

* Handle confidential or high-value shipments with discretion and care.

* Prepare outgoing shipments using the UPS shipping portal.

* Generate shipping labels, track shipments, and provide tracking information to internal stakeholders.

Event & Facilities Support

* Assist with conference room and onsite event set-ups including tables, chairs, signage, and materials distribution.

* Support breakdown and reset of event spaces as requested.

* Coordinate delivery of event materials and supplies across campus using company vehicles as needed.

Reprographic Support

* Provide reprographic support including high-volume copying, binding, and preparation of presentation materials.

* Ensure timely completion of print and copy requests.

* Maintain organization and inventory of reprographic supplies and report equipment issues.

Qualifications

What We're Looking For:

* Ability to safely operate a company shuttle vehicle for extended periods of time.

* Ability to prioritize scheduled transportation routes and time-sensitive deliveries.

* Ability to maintain professionalism while transporting employees and handling confidential materials.

* Ability to work collaboratively within a team-based environment.

* Ability to adapt to changing schedules, traffic conditions, and daily operational priorities.

* Strong safety mindset and defensive driving skills.

* Excellent customer service and interpersonal communication skills.

* Strong attention to detail and accuracy.

* Good organizational and time management skills.

* Ability to manage multiple responsibilities in a fast-paced corporate setting.

* Basic computer proficiency (Microsoft Office and web-based systems).

* Experience in shipping, receiving, mailroom operations, facilities, or corporate services support preferred.

* Experience in a corporate office environment is strongly preferred.

* Experience in using shipping systems such as UPS online portal preferred.

* Knowledge of safe driving practices and vehicle safety procedures.

* Basic understanding of shipping and receiving processes.

* Familiarity with package tracking systems and shipping documentation.

* Knowledge of workplace safety practices in loading dock environments.

* Understanding of confidentiality and secure handling of corporate materials

Required Qualifications

* High school diploma or GED.

* 1-3 years of professional driving experience required (corporate shuttle, delivery, or commercial vehicle preferred).

* Valid Class B driver's license with Passenger (P) endorsement required

* Clean driving record required.

* Ability to meet company requirements for operating a company shuttle vehicle.

* Ability to sit and…