Rehab Scheduler

Job Details

Job Location:

Electra Rehab & Fitness - Electra, TX 76360

• Perform the scheduling of rehabilitation services.
• Accurately coordinate and schedule patients for rehabilitation services.
• Manage appointment calendars to optimize therapist availability and patient access to care.
• Handle patient requests for appointments, cancellations, and rescheduling, ensuring minimal disruption to therapy services.
• Communicate and treat patients in professional, honest, fair, and respectful manner at all times.
• Contact patients to confirm appointment times and provide necessary pre-appointment instructions.
• Address patient inquiries regarding scheduling, therapy procedures, and service details.
• Address any scheduling conflicts or issues, working with relevant parties to find suitable solutions.
• Provide care appropriate for the patients served based on demonstrated knowledge of the principles of growth and development over the life span.
• Assess and interpret data on the patient’s status to identify patients’ requirements relative to their age specific needs and provide care needed as stipulated in departmental policy.
• Serve as a backup to business office personnel.

• Maintain confidentiality on a daily basis.
• Work well with other employees.
• Perform other functions and tasks as assigned.
• Follow standard precautions when providing direct patient care.

• Education:
  
  High school graduate or equivalent required.
• Experience:
  
  One year experience in scheduling or clerical setting required. One year experience in a rehabilitation setting preferred.
• Personal
  
  Job-Related Skills:
  
  Knowledge of scheduling services. Strong attention to detail. Effective oral and written communication skills. Familiar with operating computers and ability to utilize computer systems.
• Licensure, Registry,
  
  Certifications:
  
  N/A

Duties of the position require intermittent walking, sitting, and standing. Some bending, stooping, and reaching is required with the lifting/carrying of items on occasion up to 25 pounds. The ability to comprehend and follow written and verbal instructions.